Role Overview

Arrow ECS is seeking a Global Partner Program Manager to support the design, launch, governance, and ongoing management of a scalable global partner program. This role will coordinate cross-functional teams, manage program reporting, and help drive adoption, consistency, and measurable business impact across regions.

What You’ll Be Doing

• Support the design, launch, and ongoing management of a global partner program.
• Translate program objectives into clear plans, milestones, governance routines, and success measures.
• Coordinate cross-functional workstreams across operations, marketing, IT, legal, sales, finance, regional teams, vendors, and partners.
• Manage the team scorecard and impact metrics to track adoption, performance, and business outcomes.
• Liaise with Finance and IT to ensure consistent reporting, dashboards, data definitions, and measurement processes.
• Partner with Marketing Intelligence on segmentation adjustments tied to program eligibility, insights, and go-to-market priorities.
• Prepare clear communications, status updates, launch summaries, and stakeholder briefings.

What We're Looking For

• Bachelor’s degree in Business, Marketing, Technology, Operations, or a related field; Master’s degree preferred.
• 12+ years of related experience, or equivalent experience, in partner programs, channel management, program management, sales operations, marketing operations, or strategic business execution.
• Strong project management skills, including planning, dependency tracking, risk management, reporting, and follow-up.
• Experience managing complex, cross-functional initiatives across regions, time zones, and matrixed teams.
• Strong written and verbal communication skills, including executive-ready updates and decision materials.
• Outcome-oriented mindset with a bias for action, accountability, and measurable impact.

 Preferred Qualifications

• Experience with partner incentives, enablement, loyalty programs, or channel program governance.
• Experience in IT distribution, technology ecosystems, cloud marketplaces, or partner-led go-to-market models.
• Proficiency with data analysis, dashboards, reporting tools, or program performance tracking.

Work Arrangement

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership

What's In It For You