Global Head of External Communications, LHH CTM (Remote)

We are hiring a Global Head of External Communications talent to lead our global external communications strategy. This pivotal role will be instrumental in enhancing our brand’s presence and reputation on a global scale.

Reporting Relationships:

• Reports to LHH Chief Marketing Officer

Location:

• This is a global role which will be based in the United States, eastern half of the USA is preferred.

In this role you can expect to

Key Accountabilities

• Strategic Communication Planning: Manage comprehensive external communication strategies that align with our mission and business objectives, ensuring our messaging reaches the right audiences through the most effective channels.
• PR Agency Management: Oversee the day-to-day work with our PR agency of record, ensuring alignment with our communication strategies and maximizing the agency’s impact.
• Media Relations: Cultivate and manage relationships with key media outlets, proactively pitching stories, responding to inquiries, and issuing press releases to enhance our brand visibility.
• Content Creation: Produce high-quality communication materials, including press releases, media pitches, talking points, website content, and social media posts, that tell the story of our impact on people’s lives.
• Crisis Communication: Design and execute crisis communication plans to protect our brand reputation and manage public perception during challenging situations.
• Stakeholder Engagement: Build and maintain strategic relationships with external stakeholders, including industry influencers, partners, and community leaders, to strengthen our brand’s influence and reach.
• Brand Management: Ensure consistency in our brand messaging across media efforts, reinforcing our market position.
• Social Media Management: Create engaging content for LHH’s executives that drives brand awareness and fosters positive online interactions.
• Metrics and Reporting: Track and analyze the performance of communication campaigns, using data-driven insights to optimize strategies and demonstrate ROI.
• Collaboration: Partner with internal teams, including marketing, sales, and leadership, to align communication efforts with business goals and ensure cohesive messaging.

Responsibilities

• Use your understanding of the talent solutions industry to engage with media and increase public knowledge of our services.
• Create and execute sustained communication campaigns that support our strategic priorities throughout the year.
• Manage a bold external communications plan that tells the LHH story. Work with reporters, news, and editorial teams to facilitate meaningful engagements with our key executives to increase knowledge of LHH’s efforts.
• Collaborate across LHH and partner with relevant teams to discover great stories and tell those stories using all available channels.
• Work with MarCom colleagues around the globe to drive global messaging, handle reactive media inquiries that span multiple product or issue areas, and maintain good hygiene around tracking and measuring coverage.

All About You

• Excellent Communication Skills: Strong written and verbal communication abilities to craft clear, concise, and persuasive messaging that supports our brand positioning and tells our story.
• Media Relations Expertise: Proven experience in managing media inquiries, building relationships with journalists, and effectively pitching stories to enhance brand visibility.
• Strategic Thinking: Ability to develop and execute comprehensive communication plans that align with our business goals and drive brand positioning.
• Crisis Management Skills: Capacity to effectively manage crisis situations with calm and decisive action, protecting our brand reputation.
• Digital Savvy: Understanding of social media platforms and digital communication strategies to enhance our brand presence.
• Project Management Skills: Ability to manage multiple communication projects simultaneously and meet deadlines.
• Analytical Skills: Capability to track and analyze data to measure communication campaign effectiveness and optimize strategies.

• Storytelling Ability: Talent for crafting compelling narratives that resonate with diverse audiences and effectively communicate our brand’s impact.
• Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
• Significant experience in a similar role, preferably in a global context.

What we offer

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment.
• We foster an open-minded environment where people spark new ideas and explore alternatives.
• Compensation: $130,000 - $160,000 per year plus annual bonus opportunity

Placement within this range is determined based on geographic location, experience, and other compensatory factors.

• Benefits: Employees who opt into benefits as part of full-time employment, benefits include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis per year, Paid Holidays, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.

About LHH CTM

Through mentoring, coaching, upskilling, and reskilling, LHH Career Transition & Mobility (CTM) creates new possibilities for individuals and stronger talent outcomes for organizations. Our Career Transition & Mobility specialists bring unrivaled expertise across industries and functional disciplines, with a proven track record of developing and advancing talent in both local and global markets. This experience has earned the trust of Fortune 500 companies and thousands of small and mid-sized organizations, particularly during periods of transformation, restructuring, and workforce change.

Each year, LHH’s Career Transition Solutions supports more than half a million individuals as they navigate career change and move confidently toward their next opportunity. We deliver compassionate, high-touch transition services designed to support employee wellbeing and accelerate successful outcomes. As a comprehensive talent partner, our solutions include one-on-one career coaching, personal branding, active placement support, career development resources, upskilling and reskilling programs, and our award-winning digital and AI-enabled platform, LHH Career Studio.

LHH’s Career Mobility Solutions enable organizations to invest strategically in their most valuable asset—their people. From personalized career coaching and internal talent mobility programs to future-focused skill development, we empower employees to build sustainable careers, explore new opportunities, develop in-demand capabilities, and successfully transition into new roles within their organization. These solutions strengthen retention, engagement, workforce agility, and long-term organizational success.

With more than 12,000 professionals across 60+ countries and over 50 years of experience, LHH combines unmatched global scale with local market expertise. As part of The Adecco Group, we deliver integrated talent solutions that bring together global best practices, local insights, and centralized coordination—supporting thousands of organizations and millions of individuals worldwide.

LHH.

www.lhh.com

As one of the world’s largest employers, we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for unlawful discrimination or harassment against any employee, associate, or candidate, at any stage of their journey with us. We seek to create an environment where everyone can thrive and feel engaged. Our commitment to equal opportunity is part of our broader commitment to respecting fundamental human rights across our value chain.

Equal Opportunity Employer/Veterans/Disabled.

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