German Speaking Customer Advisor (Remote in Greece)

This is a 100% work-from-home position. To qualify, candidates must be physically located, legally registered, and residing anywhere within Greece.

In the European insurance sector, trust, precision, and compliance are paramount. We are searching for specialized German-Speaking Insurance Professionals to join our fully remote operations, representing one of Germany's most prestigious and universally recognized insurance conglomerates.

Operating from your dedicated home office anywhere in Greece, you will orchestrate coverage portfolios and navigate high-stakes claims management for an expansive base of over 13 million policyholders.

Your Main Tasks & Responsibilities

In this position, you will function as a trusted advisory specialist and claims expert, upholding international compliance standards and delivering absolute peace of mind to clients.

• Portfolio Consultation: Provide expert advisory services across diverse indemnity products—including automotive, third-party liability, and property insurance—ensuring clients possess optimized, risk-mitigated coverage frameworks.
• End-to-End Claims Management: Guide policyholders methodically through the claims lifecycle, offering clear parameters and an empathetic, solution-oriented approach during high-stress financial events.
• Account Retention & Optimization: Drive consumer loyalty metrics by executing structured coverage reviews and delivering top-tier account maintenance support.
• Data Integrity & Compliance: Leverage specialized enterprise underwriting and data systems to manage private financial data under strict German data protection laws (GDPR).
• Process Optimization: Participate in remote agile sessions to surface workflow efficiencies and elevate our daily service delivery models.

Candidate Profile

We seek an analytical, empathetic, and highly structured professional capable of managing sensitive financial information with absolute confidentiality and corporate discretion.

Minimum Requirements:

• Linguistic Excellence: Native or fluent mastery of German (C1/C2 level) to interpret complex legal contracts and policy clauses, alongside professional English (B2 level minimum) for cross-border corporate reporting.
• Analytical Aptitude: The capacity to evaluate intricate case data and deliver precise, high-value risk advice to clients.
• Crisis Resilience: The psychological strength to remain composed, authoritative, and helpful when handling high-value asset damages or highly sensitive premium disputes.
• Autonomous Discipline: A proven history of productivity, time management, and data privacy stewardship while working independently within a remote architecture.
• Advantageous Assets: Prior experience within the financial, insurance, brokerage, or legal fields is highly beneficial, though not mandatory. Our dedicated training academy fully equips the right profiles.

What We Offer

We provide a stable corporate infrastructure engineered to reward high performance and support an independent remote lifestyle:

• Structured Compensation: A competitive salary paid 14 times per year (including traditional supplementary bonuses), augmented by monthly performance incentives.
• Total Health Coverage: Private medical, dental, and life insurance benefits fully active from your first day of contract.
• Hardware Provisioning: High-quality workspace hardware, enterprise computing gear, and secure digital tools shipped directly to your residence.
• Vertical Career Velocity: Transparent promotion matrices enabling transitions into senior technical specialist, QA analyst, or remote corporate management roles.

Premium Relocation Framework (Moving to Greece)

For German-speaking professionals executing an international relocation to Greece, we coordinate a seamless soft-landing experience:

• Transit Coverage: 100% company-funded flight arrangements to Greece.
• Initial Welcome Housing: Four weeks of premium, fully covered hotel accommodations to assist your transition.
• Bureaucracy Management: Direct, hands-on administrative assistance from our compliance team to secure your local Greek tax registration (AFM) and social security credentials (AMKA).

How to Apply

If you are thrilled about the prospect of representing a tier-one German enterprise while working from home under the Mediterranean sun, select Apply Now and forward your current CV written in English or German!