Please mention DailyRemote when applying
AI Summary
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
I. GENERAL INFORMATION
Role Profile
Job Level 4S – Delivery, Lead Specialist
Reporting To
Job Level 5 – Delivery, Senior Manager
Direct Reports
None
II. ROLE DESCRIPTION
Overall objective of the Role
Responsible for supporting the German payroll country solution and using your functional and technical expertise, together with country-specific knowledge, to support the operational teams and ensure they are skilled and knowledgeable in meeting client deadlines.
The successful candidate will act as the German Payroll Subject Matter Expert, supporting a large delivery team of approximately 15 FTE, driving payroll excellence, supporting implementations, legislative compliance and continuous improvement initiatives.
This is a fully remote position and can be based in either Spain or Poland.
Main Responsibilities
Delivery Key responsibilities:
Support Managers with client engagement, ensuring all information is accurate and provided on time.
Support the Sales process to ensure scope of service is feasible and highlight any concerns immediately to the Senior Operations Manager.
Provide support and guidance for all implementations and go lives, whilst ensuring automation and standards are utilized.
Lead projects designed to improve customer satisfaction and business performance.
Provide daily functional support to the teams, to support the successful delivery of German payrolls.
Act as a functional expert and escalation point for German payroll-related questions, issues and client requirements.
Responsible for the maintenance of the Country Solution workbook.
Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed.
Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate.
Working with Operational Management, Transformation and Products to implement automation, innovation and continuous improvement programmes.
Responsible for Year End activities to ensure deadlines are met successfully.
Proactively identify upsell opportunities.
Support Management with the resolution of client escalations, along with lessons learnt.
Upskill and develop team members through training delivery and coaching to enable them to fulfil their role.
Strada Security Standards are adhered to and followed.
Ability to recognize and deal appropriately with sensitive and confidential information.
Time Recording to be completed on time and accurately.
Contribute to team meetings and raise any issues immediately to your Operations Manager.
Ensure you are up to date with all Strada announcements and communications.
Build good relationships with all lines of business.
Participate in projects as needed and assigned.
Key Criteria to monitor performance
Adherence to all Security and Compliance procedures
100% Attainment of customer SLA agreements
Adherence to quality standards
Adoption and support of innovation initiatives
Reduction of client escalations through knowledge transfer to both clients and colleagues
Demonstrate professionalism and act responsibly
Ability to effectively communicate with all levels within the business
III. REQUIRED EXPERIENCE
Professional /
Job Experience
Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll.
Expert knowledge of German payroll processes, practices and associated legislation.
Strong experience supporting payroll operations, client engagements, implementations and payroll transformations.
Ability to identify and mitigate risks.
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
Flexibility to support a global and fast-paced environment.
Attention to detail.
Excellent written and verbal skills.
Self-motivated and a willingness to learn.
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.
Fluent German and English language skills (mandatory).
Hands-on SAP Payroll experience (mandatory).
Experience supporting, coaching and guiding payroll delivery teams
Academic Degree
Education and Training
Essential
BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.
5-8 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.
Expert knowledge of payroll processes, practices and associated legislation.
SAP Payroll experience.
German and English language proficiency.
Desirable
HRIS knowledge: Workday or PeopleSoft knowledge preferred.
Experience with EuHReka preferred.
Experience with Exchange preferred.
Payroll certifications, PDL, VPS.
Experience managing small-medium scale projects.
Experience supporting geographically dispersed and remote teams.
At Strada, our values guide everything we do:
- Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
- Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
- Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
- Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
- Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
People, Payroll and Technology Solutions | Strada Global
Discover Strada’s global people, payroll, and technology solutions - serving 180+ countries. Simplify complexity, ensure compliance, and fuel organizational growth with our end-to-end services.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
