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UPS Supply Chain Solutions

GBS Customer Service Tel Rep

Posted 5 hours ago
0-2 years experience
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AI Summary

The representative will handle customer inquiries regarding collections, quotes, shipments, deliveries, and import/export processes. They are also responsible for resolving billing issues and investigating reports of lost or damaged items.

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Descripción de puesto

Descripción

Representante de Servicio al Cliente telefónico enfocado en las solicitudes de nuestros clientes con respecto a: Cobranzas, cotizaciones, envíos, entregas, procesos de exportación e importación, aclaraciones de facturación, investigaciones de pérdidas o daños e información general.

Debe tener disponibilidad para trabajar de lunes a viernes en turnos rotativos desde la 1:00 a. m. hasta la 2:00 p. m. (TELETRABAJO 100%)

Requisitos:

  • Experiencia previa en áreas de servicio al cliente
  • Horario de trabajo: Lunes a viernes entre la 1:00 am y la 2:00 pm (Turnos rotativos)
  • Medellín y Area metropolitana

42 horas semanales


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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