French Speaking Player Support Specialist for Riot Games Account - Work In Sofia

French Speaking Player Support Specialist for Riot Games Account

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career opportunities, including exclusive French-speaking jobs for industry leaders.

Job Overview

We are currently seeking a passionate gamer to join our team in Sofia as a French Speaking Player Support Specialist for Riot Games Account. This role is a unique gateway for those seeking premium jobs in Bulgaria within the fast-paced Gaming & Esports industry, offering the chance to represent one of the most iconic titles in the gaming world.

Key Responsibilities

• Deliver exceptional, high-quality support to Riot Games players via tickets, chat, and social channels.
• Maintain deep knowledge of game mechanics, current patches, and community trends within the Gaming & Esports ecosystem.
• Troubleshoot technical issues related to game connectivity, account security, and client performance.
• Foster a positive player community by upholding the highest standards of interaction in the French language.
• Collaborate with internal teams to identify and escalate critical bugs or systemic issues impacting the player experience.
• Contribute to internal knowledge bases to ensure the French Speaking Player Support Specialist for Riot Games Account position in Bulgaria remains a benchmark for excellence.
• Represent the Riot Games brand with empathy, professionalism, and a gamer-centric mindset.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Proven passion for Gaming & Esports, with deep familiarity with Riot Games products.
• Strong communication skills and a customer-first approach to problem-solving.
• Ability to thrive in an international, on-site office environment in Sofia, Bulgaria.
• Availability to work in a dynamic team setting, bringing energy to your daily tasks.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• €1,500 Signing Bonus (one-time).
• And Much More...

Life in Bulgaria

Choosing to start your career in Bulgaria means choosing a vibrant lifestyle at the intersection of history and modernity. Bulgaria is rapidly becoming a hub for international professionals, offering a mild climate, a thriving social scene, and a low cost of living that ensures a high quality of life. As you pursue one of the top jobs in Bulgaria, you will discover why so many people are choosing to relocate here.

The local culture in Bulgaria is welcoming and rich with tradition, complemented by a world-class culinary scene that caters to every taste. When you join our team in Sofia, you receive full relocation support, ensuring that your transition to life in Bulgaria is smooth and rewarding. Experience the perfect blend of professional growth in the Gaming & Esports sector and a balanced lifestyle in beautiful Bulgaria.

How to Apply

If you are ready to elevate your career and join the ranks of elite industry professionals, we invite you to apply now. Your future as a French Speaking Player Support Specialist for Riot Games Account awaits. We look forward to receiving your application and assisting you on your journey with Mercier Consultancy Group.