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Oversee business performance across an assigned franchise territory, leading business planning and reviewing financial and operational metrics to improve revenue, profitability, acquisition, and retention. Advise and coach franchisees, coordinate with corporate and learning teams, and guide studios through initiatives, compliance requirements, and measurable performance goals.
Purpose/Impact: (Duties & Essential Functions)
• Own business performance across assigned franchisees including revenue, profitability, intro acquisition, and retention
• Lead annual and quarterly business planning with franchisees
• Conduct P&L and KPI reviews to identify risks and opportunities
• Coach franchisees on four-wall economics, labor optimization, utilization, and pricing strategies
• Collaborate with Learning & Development teams to develop training programs that address performance gaps, opportunities and operational needs for Franchisees
• Act as the liaison between Franchisees and Corporate, ensuring effective flow of communication
• Guide studios through enterprise initiatives, pilots, promotions and system-wide rollouts
• Review studio compliance, network certification and brand experience requirements
• Drive adoption, accountability, and measurable outcomes
Key Performance Indicators (KPIs)
• Revenue growth
• Intro acquisition & conversion
• Member retention / attrition
• Studio profitability and margin improvement
• Performance Academy adoption and outcomes
• Franchisee engagement
Strengths & Background
• 1- 3 years Orangetheory Fitness studio (or other boutique fitness) experience preferred
• 1-3 years Multi-unit leadership, franchise business consultant role or small business owner experience
• Proven leadership experience in fitness environments
• Proficiency in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook
• Strong analytical and business acumen
• Excellent verbal and written communication skills to interact with various stakeholders
• Associate’s degree OR equivalent work experience in a business support role; Bachelor’s degree (preferred). Relevant fields include Business, Operations, Finance, or related discipline
What’s in it for you?
We offer a competitive salary along with exceptional benefits such as:
WORK SCHEDULE
Purpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices:
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
Purpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
EEO STATEMENT
Purpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
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