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You will own the end-to-end customer deployment process, from initial scoping to post-launch tuning of AI agents. You will serve as the primary customer contact, facilitating working sessions and refining deployment playbooks.
Location: Remote (US)
Pay: $160,000–$220,000 + bonus + equity
A late-stage, venture-backed enterprise AI company needs a PM who works in the field. You own the outcome for each customer's AI deployment, from scoping before the deal closes to tuning after launch.
What you'll do
Own customer outcomes and the metrics that prove them
Run deployments end to end with forward deployed engineers
Design, test and refine AI agents with the team
Be the main customer contact and run working sessions
Improve the playbook every deployment follows
What you bring
5+ years, including complex customer deployments
Comfortable owning senior stakeholders
Technical, systems-level thinking, with hands-on agent building (side projects count)
Bias to action in unclear situations
Travel about 10 to 15%
Nice to have: product, conversation design or forward deployed engineering background; time at a high-growth SaaS company
Mural Group is recruiting for this role on behalf of a client. Apply here and a Mural recruiter will be in touch.
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