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AI Summary
The specialist is responsible for drafting legal documents, managing client correspondence, and providing status updates on foreclosure cases. They will also support attorneys in a high-volume environment and ensure all court filings and declarations are accurate and timely.
Description
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Drafting, preparing, assignments, motions, affidavits, and various other legal documents.
- Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
- Developing and maintaining congenial relationships with business associates and clients.
- Providing exceptional customer service to clients at every level of interaction.
- Providing support to attorneys in a high volume, time sensitive atmosphere.
- Preparation and filing of status updates prior to scheduled hearing
- Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
- Review expired Notices of Default and communicate with the client to ensure most updated figures have been received
- Monitor for executed client declarations
- File client declarations with the court
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Experience with client systems such as LPS, Tempo, Vendorscape and others is preferred.
- Must have excellent verbal and written communication skills.
- Must be committed to providing exceptional customer service.
- Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
- Must be able to work with others in a congenial and team-oriented manner.
- Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
- Attention to detail is a must.
- High-level proficiency in MS Office suite.
- Proficiency in internet research activities.
- Good understanding of the legal process surrounding foreclosure preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Prolonged time sitting at a desk typing, using, and looking at a computer.
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