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Higher Education Assistance Group

Financial Aid Specialist (Remote)

Posted an hour ago
2-5 years experience
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AI Summary

The consultant will manage Title IV processing, including packaging and repackaging aid for non-term or modular programs. They will also provide rapid customer service responses and ensure compliance with disbursement rules.

The Higher Education Assistance Group, Inc. (HEAG) has an immediate need for Financial Aid consultants for a fully remote, full-time, 3-4-month engagement. We are seeking reliable, compliance driven candidates with a minimum of 3-5 years' practical, hands-on experience in the following targeted Title IV processing areas:

  • Packaging and repackaging aid for non-term or modular term programs required 
  • Title IV Disbursement rules
  • Customer service and rapid response to escalated scenarios
  • Candidates with demonstrated experience in Anthology will be prioritized. 

The successful candidate will demonstrate:

  • A deep understanding of Title IV regulations and workflow
  • Demonstrated competency with various technology tools including financial aid management systems
  • Ability to organize and prioritize tasks in a virtual environment
  • Clear written and verbal communication
  • The ability to troubleshoot issues independently and escalate appropriately
  • Excellent attention to detail
  • Adaptability to virtual and asynchronous training

The Higher Education Assistance Group, Inc. (HEAG) is a comprehensive financial aid consulting group with corporate headquarters located in Wellesley, Massachusetts & has been in business for over 35 years. Our consultants are based across the country.

Please submit your resume and cover letter for immediate consideration. 

 

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