Field Support Specialist- Chicago

Job Title: Field Support Specialist

Location: Field Sales – Chicago

Work Arrangement: OFF-SITE REMOTE

Tenneco is one of the world’s leading designer, manufacturers, and marketers of automotive products for original equipment and aftermarket customers, with approximately 65,000 team members working at more than 200 sites worldwide. Through our four business groups, DRiV, Performance Solutions, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

This position will report within the DRiV business group. DRiV is Tenneco’s aftermarket product solutions group, with a mission to deliver advancements that help people get the most out of every vehicle, every ride, every race, and every journey.  We strive to consistently deliver top tier results behind branded product solutions for our community and shareholders. 

Role Overview:

The FSS is responsible for business development and sales within their assigned area. Bringing a customer-centric thinking, a passion for building relationships, and an ambitious growth mindset to an expanding organization.

Essential Duties and Responsibilities:

• Be able to effectively communicate our value proposition to all stakeholders and decision makers.
• Understand voice of the customer feedback, buyer needs, and purchasing behaviors to source revenue growth opportunities within new and existing accounts.
• Develop and execute strategic business plans, benefitting both short-term and long-term growth.
• Understand all products lines, services, and policies concerning the terms and conditions of sale, including but not limited to pricing, discounts, returns, credits, and warranty.
• Tailor DRiV’s value proposition message for product and service offerings based on customer needs.
• Gain strong command of the existing customers voice while also maintaining high visibility to potential market growth opportunities.
• Collaborate with internal partners and colleagues to ensure customers have an optimal experience.
• Complete mandatory reporting in a timely manner.
• Utilize good judgement in commitment and spending of company funds.
• Develop and maintain strong working and personal relationships with key the decision-makers and stakeholders.

Required Skills / Experience:

• Proven experience in account development and identifying growth opportunities.
• Strong ability to adapt messaging and value proposition to match customer needs.
• Deep understanding of pipeline management and creating detailed revenue forecasts.
• Ability to develop lasting customer relationships.
• Basic negotiating skills and ability to close business.
• Ability to quickly learn & understand products, price points and key differentiators from the competition.
• Recognizes industry trends and the business environment.
• Ability to perform cost analysis and margin reports.
• Strong digital ability.
• Demonstrates the capability to draw conclusions and interpret trends from business data.
• Strong project management skills to ensure goals are met on time and within budget.

Minimum Qualifications:

• Bachelor's degree in business or related field is required (sales or automotive aftermarket management, preferred)
• Possess and maintain a valid unrestricted driver’s license.
• Minimum 2 years of proven experience in automotive aftermarket.
• Willingness to travel up to 60%.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.