Field Service Engineer I

Remote | Southeastern US (Charlotte, North Carolina Area)
Frequent weekday travel required; must live near a major airport.

About Oxford Instruments

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world

What You’ll Do

• Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
• Keep systems at peak performance — deliver expert preventive and corrective maintenance.
• Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
• Build strong customer relationships — deliver confident communication, clear training, and dependable support.
• Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.

What You Bring

• Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
• 3–5 years of field service experience with microscopy or analytical instruments.
• Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
• Physically capable of working in tight spaces and lifting up to 50 lbs.
• Valid driver’s license, passport, and willingness to travel Monday–Friday.

Bonus Points For

• Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
• Strong workflow understanding of imaging software and calibration.
• Clean, methodical work habits and a love for continuous learning.

Why You’ll Love It

You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen.

Compensation

In accordance with Massachuisetts law, the expected salary range for this full-time benefited position is between $95,000–$110,000.  The actgual compensation will de determined considering factors such as relevant skills and experience and other factors permitted by law. 

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