Field Sales Engineer

About the job  

As a Field Sales Engineer, you’ll play a pivotal role in connecting technical solutions to customer needs. This position is ideal for professionals who thrive in dynamic environments and enjoy blending technical expertise with relationship-building. You’ll be responsible for leading design activities, presenting solutions, and supporting sales efforts to help customers achieve their goals. You will report directly to the Manager, Network Field Sales Engineering.  

Requirements

• Lead and support design and sales activities, ensuring customer requirements are met. 

• Act as a trusted technical advisor for prospects, customers, and the sales team. 

• Determine business and technical requirements and ensure effective communication of proposed recommendations to senior management 

• Present products and technical proposals to end-users during consulting engagements to address their often-complex requirements, design value-driven architectures, and explain the application and ROI of these solutions. 

• Support the sales team by delivering compelling recommendations which directly results in the closing of new sale 

• Partner closely with internal teams to ensure customer requirements are met.  

• Ensure revenue quota, deployment and service objectives are met while maintain a high level of prospect/customer satisfaction 

• Assist in the development of sales strategies and solutions to help ensure objectives are met 

• Provide follow-up support by disseminating technical information on specific applications 

• Research and write the responses to technical sections of RFI/RFP’s 

• Form relationships with client’s technical staff to identify new opportunities 

• Lead the gathering of architecture, design and presentation of solutions to meet the prospect’s needs 

• Drive and support pre-sales pilots, demonstrations, PoCs, evaluation and benchmarks 

Qualifications  

• BS in CS, Information Systems, related domain or equivalent years of industry related experience.  

• 5+ years’ experience as a Sales or Networking Engineer or equivalent supporting scale-out data center or HPC customers 

• Deep knowledge of data center technologies, cloud switching, and virtualization. 

• Knowledge of Server and Storage virtualization 

• Excellent communication and presentation skills with a proven track record of developing relationships at engineering, commercial and CxO levels 

• Strong organizational skills and the ability to work independently, especially in remote settings. 

• Proven Technical Translator skills, ability to explain technical concepts to non-technical audiences 

• Knowledge of networking and complex software integration 

• Demonstrated experience prioritizing workload and identifying areas/making recommendations for improvements on existing process 

• Consulting, pre-sales and/or sales engineering experience preferred 

• Demonstrated skills ensuring programs and policies are consistent with the strategic plans and initiatives of the Company 

• Established computer skills, MS Office (Word/Powerpoint/Excel) a must. Leading graphics programs (Illustrator/Photoshop) a plus. 

• A passion for customer satisfaction and continuous improvement. 

• Detail oriented, analytical, with excellent prioritization skills 

• Creative in your ability to document your proposals (graphic design experience a plus) 

• Self-motivated and work effectively in remote offices if needed. 

• Fanatical in your passion for customer success