Field Operations Manager

SUMMARY

The Field Operations Manager directs, develops, and oversees clinical services supporting the goals and objectives for the service line including, quality management, information technology, financial performance, staffing and regulatory compliance. The Field Operations Manager also supports sales efforts through performing site assessments and leads the implementation of interventional cardiology service lines.

RESPONSIBILITIES

• Supports sales efforts through sales visits and by performing site assessments

• Develops and executes implementation plans for new site launches or new cath lab launches at existing sites

• On-going site management and strategic development

• Interviews, evaluates, and selects cath lab staff and service line directors for new and existing sites

• Monitors and manages ongoing performance of cath lab staff and service line directors

• Assists client sites with set-up and execution of quality management programs, such as NCDR

• Performs audits of charge capture and billing practices for client sites and makes recommendations for improvements

• Provides front line clinician education at customer sites for nurses and techs in cath lab, as well as across the service line in prep- recovery and ICU/stepdown.

• Performs additional duties as requested by management

REQUIREMENTS AND EXPERIENCE

• Bachelor’s degree or combination of Associate’s degree plus equivalent experience

• Five (5) years clinical experience as a cath lab RN or tech

• Active RN, RCIS, RT or ARRT designation

• Minimum five (5) years of management experience and demonstrated understanding of the legislative and regulatory environment

• Master’s degree in business or healthcare management field, preferred

• Ability to translate strategies into day-to-day operations

• Self-sufficient, strong time management and multi-tasking skills

• Excellent ability to communicate processes and procedures in a training environment

• Demonstrates strong interpersonal skills within a service environment

• Excellent organization, prioritization and problem-solving skills

• Strong administrative and coordinative skills

• Exercises accuracy and attention to detail, as well as discretion

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact
• Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse
• Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing
• Ability to lift up to 15 pounds at times

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ingenovis Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace.  We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws.  This policy applies to all employment practices within our organization.

RESERVATION OF RIGHTS

Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.   

Compensation Range

Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.