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8/8/2026 (11:59 PM ET)
2603888
Family Support Specialist I
Salary
$35,712.48 - $53,568.48 Annually
Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Hiring Agency
Cabinet for Health & Family Services | Dept for Community Based Services
Description
The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the
telecommuting arrangement at any time.https://chfs.ky.gov/agencies/dcbs/pages/default.aspx Interviews clients over call services in order to determine eligibility for Supplemental Nutrition Assistance Program (SNAP), Medicaid, and/or childcare.
Uses documentation provided by clients to determine eligibility for cases.
Scans documents into the electronic case file.
Communicates with clients via call services regarding a variety of issues.
Identifies other needs of clients and makes appropriate referrals to community Partners.
Participates in formal and on-line trainings to learn various public assistance program, policies and procedures.
Explains employment and training program which will assist clients in obtaining employment.
Performs other duties as assigned. Experience working with families and/or children.
Strong verbal and written communication skills.
Good time management and organizational skills.
The ability to work well under pressure.
A willingness to work as part of a team. https://www.e-verify.gov/ .
Minimum Requirements
EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Performs job duties in an office setting and/or visits clients in homes.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Francesca Vitatoe at Francesca.Vitatoe@ky.gov or 606-273-5475.
An Equal Opportunity Employer M/F/D
