Experienced Third-Party Collections Representative (Remote)

 Posted 2 days ago
     
2-5 years experience
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AI Summary

Manage inbound and outbound collection efforts on delinquent consumer accounts while maintaining compliance with regulations. Use proven strategies to secure payment resolutions and provide a positive consumer experience.
IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.  


Experienced Third-Party Collectors Wanted!
Do you have at least 2 years of third-party collections experience and a track record of delivering results? We'd love to speak with you. Join a team that values your expertise and rewards your performance with competitive pay, commission opportunities, and the flexibility to work remotely.

 

Why You'll Love Working Here

  • Competitive Pay + Commission - Earn a competitive base wage plus monthly performance-based commission opportunities that reward your results.
  • Flexible Scheduling - After training, choose a schedule that works for you with no evenings or weekends required.
  • Work From Home - Enjoy the convenience of a fully remote position and leave the commute behind.
  • Generous Paid Time Off - Earn up to 3 weeks of PTO in your first year.
  • Supportive Work Environment - Be part of a team that values your contributions and celebrates results.

 

What You'll Do

  • Manage inbound and outbound collection efforts on delinquent consumer accounts.
  • Use proven collection strategies to secure payment resolutions and meet performance objectives.
  • Navigate challenging conversations with professionalism, empathy, and confidence.
  • Maintain compliance with company policies and applicable collection regulations.
  • Deliver a positive consumer experience while achieving collection goals.

Schedule

  • First 4 weeks: Monday-Friday, 8:30 AM - 4:00 PM CT for training and onboarding.
  • After Training: Create a schedule that works for you between 7:00 AM - 8:00 PM CT, Monday-Friday.
  • Full-Time Schedule: 40 hours per week required.
  • No Evenings or Weekends!

 

Workspace Requirements

  • A dedicated workspace free from distractions during work hours. 
  • Ability to work seated at a computer with dual monitors and a headset.
  • Reliable, high-speed hardwired internet connection.  

 

Compensation & Benefits

  • On-Demand Pay – Access your earnings before payday.
  • Paid Time Off – Up to 3 weeks in your first year.
  • Comprehensive Benefits – 401(k), medical, dental, and vision insurance.

 

Qualifications

  • 2+ years of recent third-party collections experience required, including current or recent experience in a collection agency environment.
  • Must reside in one of the following states: Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Florida, Texas, or Illinois.
  • Strong communication, negotiation, and customer service skills.
  • Must be 18 years of age or older.

Ready to put your third-party collections experience to work with a flexible, remote team that rewards results? Apply today!

 

IC System is an Equal Opportunity Employer and promotes a drug-free work environment.

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