Executive Director, PMO Operations

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Lead and manages the Enterprise Project/Portfolio Management Office (GTPMO) Operations. Develops and facilitates enterprise Project and Portfolio Management processes and reporting. Monitors of compliance to the standards. Serves as the overall subject-matter expert in Project and Portfolio Management Operations knowledge areas. Provides leadership and insights on company-priority programs and projects.

Leads and manages selected Enterprise PMO operations and/or services. Manages staff, assemble project teams, assigns individual responsibilities, provides training, and develop project schedules. Determine and acquire resources needed. Support IT related business planning requirements including, but not limited to budgeting, scheduling and workload planning.

Principal Duties:

• Leads and manages team of professionals responsible for enterprise project portfolio management operations. Lead multiple projects and/or EPMO services and apply efficient and innovative solutions to the supporting systems, hardware, software, networking, programming, and/or applications problems.

• Partner with IT Shared Services and Finance to lead the annual portfolio funding process and maintain funding standards

• Enhance portfolio prioritization, reporting, and operational processes to improve decision-making and transparency.

• Manages staff through hiring, training, evaluating, coaching, and disciplining of direct reports. Provide mentoring and coaching to team members through performance evaluation and identifying development opportunities; continually developing project team competencies.

• Establishes and promotes industry-recognized project management best practice and standards. Responsible for the central repository for Projects, PM tools, templates, and historical data. Establishes and maintains a process for monitoring and reporting on compliance to adopted PMO policies, processes and procedures.

• Perform strategic planning and maintain alignment of projects with RGA’s strategic direction

• Responsible for providing the Project Portfolio Management reporting tools, metrics and dashboards to the Governance Committees and the IT Balanced Scorecard construct including Quarterly Performance Packages. Ensure that projects provide the necessary project metrics to the portfolio management reporting process.

• Provides a program to ensure continued utilization and maturation of best practice project management operations standards and methodologies.

• Provides the RGA Project Management methodology on-boarding orientation for all Project Managers.

• Develop and maintain effective business relationships, coordinating service delivery in line with negotiated Service Commitments. Take ownership of the relationship, ensure that business partner’s objectives are met, and gain mutual understanding when the objectives are not feasible

• Manage the business partner’s application portfolio by understanding and communicating needs to internal IT project teams and external vendors.

• Ensure properly defined and communicated project requests. Support business partners, Technology Partners, and Product Teams in developing business requirements and business cases ensuring IT requests are understood and properly supported by all stakeholders; ensuring the integrity of the RGA IT Project Initiation process.

Qualifications:

Education:

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience required

• Master’s degree in Arts/Sciences (MA/MS) and/or LOMA certification preferred

Work Experience:

• 10+ Years experience in project management, portfolio management, and resource management. required

• 5+ Years management experience. required Direct experience in leading a PMO build out and managing/running a PMO. required

• 10+ Years running or operating within PMO function as well as operations and support of an enterprise application / platform. preferred

• Application Portfolio management experience preferred

• Previous experience managing large international, global projects.

• Effective management of projects with virtual teams preferred

Licenses and Certifications

• Six Sigma / Lean Process Evaluation / Improvement Preferred

• Microsoft Certification Preferred

• Microsoft Certification Preferred

• PeopleSoft Certification Preferred

Skills & Abilities:

• Highly advanced project management and systems analysis skills. Demonstrates ability to evaluate project objectives and scope, analyzes objectives for feasibility, and gain business understanding. required

• Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received by the customer. required

• Highly advanced people management skills, demonstrating an ability to lead, mentor and develop associates. required

• Advanced interpersonal skills, demonstrating the ability to lead and mentor support staff. required

• Advanced analytical and problem-solving skills. required

• Advanced knowledge of broad business and finance related practices. required

• Advanced ability to work well within and manage a team. required

• Ability to manage multiple projects and/or sub-teams simultaneously, including the ability to delegate key areas of responsibility. required

• Proficient in systems operations and project management methodologies and possesses the ability to disseminate them to the team. required

• Excellent planning and organizational skills. required

• Insurance and/or reinsurance industry knowledge preferred

#LI-REMOTE #LI-MC1

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.