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Event Sales & Bookings Coordinator for a Facility Management in Australia (Home Based Part Time)

Posted an hour ago

Australia

0-2 years experience

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AI Summary

Manage event enquiries, process bookings, and maintain accurate records for venue teams. Conduct outbound sales activities to target organizations to convert enquiries into confirmed bookings.

• Manage event enquiries via email and appropriate phone calls.

• Respond to enquiries using approved packages, pricing and booking processes.

• Qualify enquiries by confirming the venue, event type, date and time, guest numbers and customer requirements. Follow up outstanding enquiries, quotes and booking forms.

• Follow up payments and final event information.

• Maintain accurate enquiry and booking information.

• Keep the enquiry and booking pipeline up to date. Prepare complete booking handovers for venue teams. Follow up previous enquiries and appropriate existing customers.

• Conduct targeted outbound activity to corporate groups, schools, OSHC providers, sporting clubs and other suitable organisations.

• Assist with converting enquiries into confirmed and paid bookings.

• Escalate anything unclear rather than making assumptions.