EU Contractor Care & Administrator
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AI Summary
Manage contractor compliance by performing right-to-work checks, verifying documentation, and maintaining internal records. Support the contractor lifecycle through onboarding, timesheet management, and responding to general queries.
EU Contractor Care Administrative Assistant
Working remotely from South Africa
UK timezone & working calendar aligned (Off on UK Bank holidays - working on SA Public Holidays)
We are looking for an organised and proactive Contractor Care Administrative Assistant to join our team. This role plays a key part in supporting contractor compliance, maintaining accurate records, and ensuring a smooth administrative process throughout the contractor lifecycle.
You will be on-boarded, trained and working closely with our European Contractor Care Consultant who is based out of our London office; however, your role can be delivered completely remote.
Key Responsibilities
● Carry out contractor compliance checks, including right-to-work and document verification
● Upload and maintain compliance documentation on internal systems
● Prepare and issue contractor onboarding and compliance documents
● Support status determination and insurance validation processes
● Monitor compliance reports and chase outstanding or expired documentation such as visas and insurance
● Assist with background screening checks
● Manage timesheet uploads and follow up on missing or outstanding timesheets
● Respond to general contractor queries in a timely and professional manner
● Support day-to-day administrative tasks relating to contractor care and compliance
About You
● Strong administrative and organisational skills
● High attention to detail
● Confident using systems and handling documentation accurately
● Good communication skills and a professional approach
● Able to work independently and manage multiple tasks efficiently
● Proactive problem solver with a positive attitude
● An interest/background in international compliance would be beneficial but not essential
● Right to work video checks (live passport check) and document completion.
● Upload of compliance documentation to itris
● Independence Questionnaire creation for all EU Countries
● Sending out TRUSTID links to contractors to complete RTW checks
● Key Information Document Creation
● Status Determination Insurance Validation Creation on Kingsbridge Portal
● Status Determination Audit report (currently done by legal)
● Status Redeterminations for each year – (currently legal would like to run this annually, but it’s not currently being done)
● Compliance report, chasing expired documentation such as insurance and visas on itris
● General Intime Queries
● Timesheet Uploads
● Timesheet Report Chasing
● General Contractor Queries
● Background screening
Someone who will be loved by the sales floor, hungry for feedback and development, and happy to be pushed and challenged.
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