CTG is seeking experienced Epic Principal Trainers (PTs) to support an Epic implementation and optimization initiative. This is a multi-hire effort across several modules, requiring professionals who can design, develop, and deliver high-quality end-user training aligned with Epic standards and client workflows.
We are actively hiring for Principal Trainers with experience in one or more of the following areas:
- Ambulatory Core: Nursing & Ancillary
- Behavioral Health / Ambulatory
- Provider / Ambulatory
- Healthy Planet
- Cadence / Prelude
- Grand Central
- Cogito
- HIM / Identity
- Hospital Billing (HB) / Professional Billing (PB)
- Beaker
- Dorothy
- eLearning / Instructional Design
Key Responsibilities
- Lead the design, development, and maintenance of Epic training programs and curriculum
- Build training environments, exercises, and scenario-based learning aligned to workflows
- Develop training materials including:
- Instructor-led training content
- eLearning modules
- Quick reference guides and tip sheets
- Coordinate and support training logistics, including scheduling, environment readiness, and materials distribution
- Deliver classroom and/or virtual training sessions as needed
- Partner with application teams, SMEs, and operational leaders to ensure alignment with workflows and system build
- Support go-live activities including command center and at-the-elbow support
- Maintain Epic training environment and ensure accuracy of training content post-updates
- Mentor Associate Trainers and Credentialed Trainers as applicable
- Ensure adherence to Epic training standards and best practices
Required Qualifications
- Epic Principal Trainer (PT) certification in one or more relevant modules
- Prior experience supporting Epic implementations and/or large-scale upgrades
- Strong understanding of clinical, revenue cycle, or operational workflows (based on module)
- Experience developing both instructor-led and virtual/eLearning content
- Excellent communication and facilitation skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with training tools (Epic curriculum tools, LMS platforms, MS Office, etc.)
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $85.00 to $90.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
