Epic IT Trainer (eStar/Epic Clinical Training) - Term Position - Remote

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

eStar Training Delivery

Job Summary:

The Epic IT Trainer is responsible for delivering engaging, effective training programs for newly hired clinical staff using Epic eStar and related Epic applications. This role serves as a key member of the training team, facilitating both virtual and instructor-led learning experiences for nurses, care partners, physicians, advanced practice providers, and other clinical staff. The trainer will manage all aspects of the training process, including course preparation, facilitation, learner engagement, attendance tracking, assessments, and post-training support.

This individual will spend the majority of their time delivering Epic training classes, supporting learner success, maintaining training records, and continuously expanding their expertise across multiple Epic applications. Success in this role requires strong presentation skills, knowledge of adult learning principles, adaptability, and the ability to effectively train diverse healthcare audiences in both virtual and classroom environments.

This is a Term position, lasting between six months and one year. *

.

Preferred Skills and Experience

• Experience delivering instructor-led training.
• Experience facilitating virtual training sessions.
• Strong presentation and communication skills.
• Experience using Microsoft Teams or similar virtual training platforms.
• Working knowledge of Adult Learning Theory and instructional best practices.
• Strong organizational and administrative skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexibility and adaptability when supporting changing training needs.

Job Description

KEY RESPONSIBILITIES

• Delivers orientation, on-boarding, and career ladder pathway training for all staff.
• Administers classroom evaluations and provides course updates to management.
• Uses software programs to develop learning materials. Applies strategies of adult learning as well as appropriate
• instructional strategies to optimize learning.
• Ensures that all material is current and distributes updated material to participants. Available to train all necessary classes, including some weekend and after hours classes. Follows all required facilitator notes and procedures.
• Consults as needed for special projects that require knowledge of computerized applications or processes that affect patient care and or new implementation.
• Collaborates within the department and organization.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Applications System Design (Novice): The creative process that captures and displays The original intention and concept of a business system requirement in an imaginative and often unique way. It pulls together The different components of an applications system and may follow The guidelines of a systems development methodology.
• Instructional Design (Intermediate): The systematic development of specifications using learning and instructional theory to ensure the quality of instruction.
• Adult Learning Theory (Intermediate): Knowledge of the principles and practices of providing instruction to the adult learner. Able to focus adult learning goals and the ability to direct their own learning.
• Training Needs Analysis (Intermediate): A process of collecting information about a proposed learning program. A needs analysis addresses the following issues: restating the request, stating the business need, identifying the performance gap, conducting a task analysis, describing the learners, describing the learning environment, and identifying the project constraints.

*A Term position is a staff position that exists for a period longer than six months but is not expected to last beyond one year. Although a position may exist for a specified or indefinite period, staff who accept term positions are not guaranteed employment for the entire period; they are employed for indefinite periods within the limit of the appointment. There are no guarantees of continued employment, either within the term or when the term ends.

Core Accountabilities:

* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Experience Level:

Education:

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.