Epic Interface Analyst

Position Summary

We are seeking an experienced Epic Interface Integration Analyst to design, implement, and support application interfaces and API-based integrations that enable reliable, secure data exchange between clinical systems and external partners. The ideal candidate will have extensive experience with Epic interoperability solutions, healthcare integration technologies, FHIR, RESTful APIs, and healthcare data exchange standards.

This role requires strong technical troubleshooting skills, a deep understanding of interoperability frameworks, and the ability to deliver scalable integration solutions that improve clinical and operational outcomes. The Epic Interface Integration Analyst will collaborate with application teams, vendors, business stakeholders, and external partners to support both traditional HL7 integrations and modern API-driven interoperability initiatives.

Key Responsibilities

Interface Design, Development & Implementation

• Lead the full lifecycle of interface development, including requirements gathering, design, build, testing, implementation, go-live support, and ongoing maintenance.
• Design, implement, and support healthcare integrations leveraging FHIR APIs, RESTful web services, and modern interoperability frameworks.
• Collaborate with application teams, vendors, and business stakeholders to define interface requirements and resolve integration-related issues.
• Coordinate interface testing, cutover planning, and go-live activities to ensure successful deployments.
• Partner with interface engine developers to design data translation and transformation logic supporting EHR and third-party system integrations.
• Support integrations between Epic and internal or external applications using both traditional and modern interoperability methodologies.
• Participate in the evaluation, design, and implementation of interoperability solutions that support real-time clinical and operational data exchange.

Production Support & Troubleshooting

• Monitor production interfaces proactively and drive permanent resolution of interface issues through root cause analysis and corrective action.
• Analyze, troubleshoot, and resolve issues related to HL7 messages, FHIR resources, APIs, authentication mechanisms, and data exchange workflows.
• Serve as an escalation point for complex integration and interoperability issues.
• Analyze integration workflows and data to identify opportunities for optimization, automation, and improved performance.
• Ensure integration solutions comply with organizational security, privacy, and data governance requirements.

Documentation & Process Improvement

• Develop and maintain interface documentation, testing plans, support procedures, and technical specifications.
• Create and maintain integration architecture documentation and data flow diagrams.
• Support system upgrades, application enhancements, and interoperability initiatives.
• Contribute to best practices and standards for interface development, support, and monitoring.
• Perform additional responsibilities as assigned to support evolving organizational needs.

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, Statistics, or a related field; or an equivalent combination of education and experience.

Certifications

• Epic Bridges Certification required and must be maintained as a condition of employment.

Experience

• Minimum of 6 years of experience in an IT, systems integration, interface, or interoperability-related role.
• Experience supporting healthcare application integrations and data exchange between clinical systems and external partners.
• Hands-on experience supporting FHIR (Fast Healthcare Interoperability Resources) implementations and API-based healthcare integrations.
• Experience working with RESTful APIs, JSON, XML, web services, and healthcare interoperability technologies.
• Demonstrated experience troubleshooting and supporting healthcare interoperability solutions in production environments.
• Experience coordinating testing, implementation, cutover, and go-live support activities.

Knowledge, Skills & Abilities

• Strong analytical, technical, and troubleshooting skills in complex integration environments.
• Understanding of healthcare interoperability standards, including HL7 v2, FHIR, APIs, and modern integration architectures.
• Ability to analyze data, identify root causes, and communicate solutions effectively.
• Understanding of how business and operational requirements translate into technical integration designs.
• Strong coordination and project management skills across multiple teams and vendors.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, multi-stakeholder environment.
• Strong customer service orientation and commitment to operational excellence.

Preferred Qualifications

• Experience supporting Epic Bridges interfaces.
• Experience implementing and supporting Epic Interconnect, Epic FHIR APIs, SMART on FHIR, or other Epic interoperability solutions.
• Experience with interface engines and integration platforms.
• Experience supporting EHR integrations and third-party vendor connectivity.
• Experience with API management platforms such as Azure API Management, MuleSoft, Boomi, or similar technologies.
• Knowledge of OAuth 2.0, OpenID Connect, and API security best practices.
• Experience coordinating testing, cutover, and go-live activities for complex healthcare technology initiatives.
• Experience supporting population health, payer-provider, HIE, laboratory, pharmacy, or third-party healthcare integrations utilizing FHIR standards.
• Familiarity with cloud-based integration technologies and interoperability frameworks.

Why You'll Love Working With Us

• 100% Remote Work
• 100% Employer-Paid Medical Insurance
• Annual $1,500 HSA Contribution
• Generous PTO
• 403(b) Retirement Plan with Employer Contribution
• Professional Development & Education Assistance
• Mission-Driven Culture Focused on Community Health