Epic Clinical Analyst

Job DetailsPosition Type: Full TimeJob Title:                            Epic Anaylst - Clinical  Location:                            Remote  Department:                      Epic Operations  Reports to:                         Epic Clinical Application Manager  Employment Type:        Full time, Exempt  Travel Required:                Up to 5%  Salary Range:                $75,000- $90,000     Summary  The Epic Analyst - Clinical role will be responsible for facilitating the discovery, design, configuration, and maintenance of the Epic clinical modules and associated applications such as EpicCare Ambulatory, Research, Willow, and Healthy Planet.  The Clinical Analyst will be responsible for translating unique clinical requirements into system build and configuration through collaboration with other Epic Clinical Analysts and Application Managers. The analyst will possess knowledge of best practice requirements, policies, and procedures. The Clinical Analyst coordinates all issues that arise during and after the project for their application areas and must be very knowledgeable about policies, procedures, and business operations.     Essential Functions  Meeting with operational, administrative, and staff end users to understand key workflows, affiliate specific requirements and state specific nuances.    Guiding clinical workflow design, building and testing the system, and analyzing other technical issues associated with Epic software.   Developing an understanding of operational needs to set the direction for the organization’s workflows by attending site visits and other integrated sessions.   Attending Epic training classes to obtain required certifications in clinical modules.    Translating knowledge of best practice clinical design, build, and testing techniques throughout the implementation and ongoing support phases.    Working with Epic project representatives to complete design, build, and test tasks in accordance with the project plan.    Acting as the primary support contact for the application’s end users.   Identifying issues that arise within clinical applications as well as issues that impact other application teams and working to reach resolution.    Identifying and implementing requested changes to the system.   Maintaining regular communication with Epic representatives, including participating in weekly project team meetings.   Participating in training and working with end users to troubleshoot problems and questions.   Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones.     Supervisory Responsibility: This position has no supervisory responsibility.  Competencies  To perform the job successfully, an individual should demonstrate the following competencies:  Business Acumen, Strategic Thinking, Problem Solving,  Customer Service and Interpersonal Skills, Oral and Written Communications  Ethics, Diversity, Initiative, Teamwork, Leadership  Computer and Technical Skills  Quality, Safety & Security    Education and/or Experience  Education: Bachelor’s Degree or equivalent combination of experience/training  Current certification in EpicCare Ambulatory    Skills   Required  Possesses prior operational experience.   Possesses prior Epic experience.    Possesses EpicCare Ambulatory Certification.   Possesses excellent time management and organizational skills.   Demonstrates adaptability and flexibility with respect to changing end user business needs.   Demonstrates a willingness to learn new software and systems.   Conveys information clearly and concisely with project leadership and subject matter experts.   Conveys the ability to gain trust and establish effective relationships with Epic counterparts.   Engages in appropriate communication with peers and leadership.   Seeks, logically examines, and interprets information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence.   Has a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions.     Preferred  Possesses prior Planned Parenthood experience.  Possesses prior experience with large data gathering efforts and completing current state assessments and gap analyses of technology.    Possesses Healthy Planet, Willow, and/or Willow Inventory Certification(s).  Demonstrates established project management skills.  Prior experience with Jira and/or a project management and issue tracking software.    Physical and Environmental Demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.    Sedentary Work  Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time)  And/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.   Must be able to travel throughout and between facilities.   Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.  There is no occupational risk for exposure to communicable diseases.    Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.    Qualifications