The Application Coordinator is responsible for the design, build, testing, and ongoing support of clinical and revenue cycle applications. They also provide tier III support and collaborate with interdisciplinary teams to implement system configuration changes.
Overview
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.
Responsibilities
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.
Qualifications
Education
Bachelor’s Degree or current clinical licensure in nursing, radiology, pharmacy, respiratory or related field is Required or
In Lieu of degree or clinical licensure, four (4) years of experience in business administration, information technology or science, healthcare or related field Required
Work Experience
3 years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience Required or
In lieu of degree or clinical licensure, seven (7) years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience Required
1 year working directly with Epic applications in a clinical or IS field relevant to the position is Preferred
Licenses and Certifications
Current Epic certification Required or
Active Epic proficiency achieved with a score of 90 Required
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