Epic Application Analyst Intermediate

SUMMARY:

We are currently seeking an Epic Security Analyst Intermediate to join our Ambulatory Applications team. This fulltime role will work days. Ideal candidate will have the Epic Security certification and the Provider SER badge. Open to fully remote work.

Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, and Wisconsin.

Purpose of this position: Under general supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

RESPONSIBILITIES:

• Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
• Create documentation of build
• Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
• Participate in testing phases of associated applications during implementations and upgrades
• Develop strong relationships with end user communities, customers, and business partners
• Provide Epic content expert support for applications with integration/interfaced systems
• Identify opportunity for process/system improvements by adopting new Epic functionality
• Provide regular and/or off hour on call support as scheduled
• Perform other duties as assigned

QUALIFICATIONS:

Minimum Qualifications:

• 3 years relevant of comprehensive professional experience working in the electronic health record, Epic
• Associates of Arts (AA) or Bachelor’s degree

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Experience developing technical/systems design specifications and building system solutions
• Ability to provide customer focused service and communicate the value of proposed solutions

Knowledge/Skills/Abilities:

• Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
• Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
• Ability to multi-task and prioritize tasks
• Ability to explain or demonstrate technology in a manner suited to the audience

License/Certifications:

• 1 Current Epic Certification

-OR-

• 1 Current Epic Accreditation 

-OR-

• 1 Current Epic Proficiency Self-study

-OR-

• 1 Current Epic Proficiency