Entry-Level Remote Customer Service Representative

CamTalk Solutions is a remote-first customer experience outsourcing company that partners with national service platforms and well-known brands. We specialize in providing flexible, entry-level customer support opportunities for students, early-career professionals, and individuals seeking supplemental income.

Our unique CamTalk Workforce Hub offers guided onboarding, skills development, and access to internal programs where top-performing contractors can shadow our startup team to learn operations, recruiting, client management, and tech systems used to run a growing company.

Tasks

Key Responsibilities

• Handle inbound customer service calls with professionalism and clarity
• Assist with account questions, service updates, and general support
• Follow client scripts and tools for each interaction
• Maintain reliability and excellent attendance
• Communicate with the CamTalk team through Slack when needed
• Complete required training modules in the Workforce Hub

Requirements

Technical Requirements

To ensure client compliance, candidates must meet all technical requirements:

• Computer: Windows 11 (fully updated; no pending updates)
• Memory: Minimum 12 GB RAM
• Storage: 60 GB total / 40 GB available
• Hard-wired Ethernet connection (Wi-Fi not permitted)
• Minimum 30 Mbps download / 10 Mbps upload
• Maximum latency: 50 ms
• Monitors: Dual monitors required (2 total), 1920×1080 resolution
• Webcam: Required
• USB 3.0 Port: Required (for USB headset)
• Workspace: Quiet, distraction-free environment

Benefits

Perks & Incentives

• Flexible hours
• 100% remote work
• Performance rewards & incentives
• Access to CamTalk company card for approved work-related needs (where applicable)
• Opportunities to gain startup, operations, and business exposure
• Bilingual candidates may earn higher rates

1099 contractor role (no medical/dental benefits)

Background check required

Structured hiring process: assessment → async video → setup session → onboarding