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Spade Recruiting

Entry-Level Remote Client Care Specialist

Posted 14 days ago
0-2 years experience
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AI Summary

You will connect with clients via phone and Zoom to explain benefit programs and guide them through the enrollment process. Additionally, you will maintain accurate digital records and participate in ongoing virtual training and team meetings.

Build Your Career From Home

We’re looking for motivated, personable individuals to join our growing remote team. This entry-level opportunity is ideal for someone who enjoys helping people, communicating with clients, and building strong professional relationships.

You’ll work with individuals and families who are looking for information about available benefit programs, helping them understand their options and guiding them through the enrollment process.

No previous insurance experience is required. Full training, mentorship, and licensing support are provided.

What You’ll Do

  • Connect with clients through scheduled phone and Zoom appointments

  • Learn about each client’s needs and help explain available benefit options

  • Answer questions clearly and professionally

  • Assist clients with applications and enrollment

  • Follow up with existing clients and provide ongoing support

  • Maintain accurate digital client records

  • Participate in virtual training, coaching, and team meetings

What We’re Looking For

  • Strong communication and interpersonal skills

  • A positive and professional attitude

  • Comfortable speaking with clients by phone and video

  • Self-motivated and able to work independently

  • Reliable internet connection and computer access

  • Willingness to learn and complete required licensing

  • Customer service, sales, hospitality, or retail experience is an asset but not required

What We Offer

  • 100% remote position

  • Flexible work environment

  • Comprehensive training and onboarding

  • Licensing guidance and support

  • One-on-one mentorship

  • Qualified client opportunities

  • Performance-based compensation

  • Bonuses and incentives

  • Ongoing professional development

  • Leadership and advancement opportunities

No Experience? No Problem.

We provide the training and support needed to get started. If you’re dependable, coachable, comfortable working with people, and interested in building a long-term career from home, we’d like to hear from you.

Apply today to learn more about joining our remote client care team.

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