Entry Level Customer Service Representative (Work From Home)

We are adding new team members to support individuals who are looking for information about available benefit options. This role is focused on communication, follow-up, organization, and creating a professional experience for each client. About the Role You will be the first point of contact for many clients. Your responsibilities will include reaching out to individuals who requested information, answering general questions, confirming appointments, helping with basic online steps, and keeping client records updated. This is a remote position, so you will complete your work from home using phone, email, text, video meetings, and online systems. Key Duties Communicate with clients in a friendly and professional manner Schedule and confirm virtual appointments Follow up with clients when needed Assist with basic forms and documentation Keep information accurate and organized Provide clear guidance throughout the process Participate in team training and development What We Provide Work-from-home flexibility Training and support Weekly pay Flexible schedule options Advancement opportunities Positive team environment Long-term growth potential Who We're Looking For A dependable and organized individual who communicates well, enjoys helping people, and is comfortable working independently. Customer service experience is an asset, but not required.