Entry Level Customer Service Representative - Work From Home

We are looking for friendly, dependable individuals to join a growing remote team focused on helping people receive clear information and support. This role is centered around communication, organization, and providing a positive experience for individuals who have requested details about available benefit options. What You'll Do You will speak with clients by phone, email, text, and virtual meetings to answer general questions, confirm information, schedule appointments, and guide them through the next steps. The goal is to make the process simple, professional, and easy to understand. Responsibilities Respond to client inquiries in a helpful and professional manner Contact individuals who requested information Schedule and confirm virtual appointments Answer basic questions about the process Update client details and maintain accurate records Send reminders and follow up with clients Assist with online forms and documentation Provide a positive customer experience from start to finish Participate in training and team meetings What We Offer Fully remote work Training and ongoing support Weekly compensation Flexible scheduling options Growth and advancement opportunities Supportive team environment Long-term career potential Ideal Candidate Strong communication skills Friendly and professional attitude Reliable, organized, and detail-oriented Comfortable speaking with people by phone or video Customer service experience is helpful but not required Able to work independently from home Comfortable using online systems and basic computer tools This opportunity is a strong fit for someone who enjoys helping people, staying organized, and providing excellent service in a remote work environment.