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The role involves connecting with members to schedule appointments and guide them through available benefit programs. Responsibilities include handling inbound and outbound calls, presenting information via virtual meetings, and assisting with digital documentation.
We are a long-established benefits organization that works with union members, associations, and member-based groups across North America and internationally. For more than 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide added security and long-term protection.
Our focus is on delivering clear information, professional guidance, and dependable support to members who are looking to better understand the options available to them.
This is a people-focused position built around communication, service, and relationship-building. You will connect with members who have requested information, schedule appointments, and guide them through available benefit programs in a clear, professional, and supportive way.
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