Enterprise Scheduling Specialist - Full Time - Days

Enterprise Scheduling Specialist

Are you looking for a rewarding career? We’re looking for a qualified Enterprise Scheduling Specialist like you to join our Texas Health Resources family.

Work location: 612 East Lamar Blvd, Arlington, TX 76011 - Remote

Work hours: Full Time, 40 hours/week, Monday – Friday between 8am-6:30pm

Enterprise Scheduling Department Highlights:

• Remote – work from home
• Fast pace, high volume call center
• Ability to assist and help people while acting as the first touch/contact for patients
• Room for promotion and long term growth

Here’s What You Need:

• High School Diploma or equivalent (required)
• One year of related experience (required)
• Call center and/or healthcare experience (preferred)
• CHAA – Certified Healthcare Access Associate (preferred)

Required Skills

• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment and associated software packages.
• Ability to type 35 WPM corrected for errors preferred.
• General knowledge of medical terminology preferred.

What you will do:

• Schedules testing and/or procedures for multiple departments and entities in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
• Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.
• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures.
• Maintains customer service and/or productivity guidelines set forth by applicable leadership.
• Participates in special projects or completes other duties as assigned. 

Additional perks of being a Texas Health Enterprise Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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