Enrollment Support Representative

This is a remote position.

We are seeking a detail-oriented and customer-focused Enrollment Support Representative to assist families throughout the enrollment process. This role serves as a primary point of contact for prospective and current families, providing information, processing enrollment documentation, and ensuring a smooth onboarding experience for students.

Responsibilities

• Assist families with enrollment inquiries via phone, email, and online platforms
  
• Process enrollment applications and supporting documentation
  
• Maintain accurate student and family records
  
• Verify registration information and resolve discrepancies
  
• Schedule tours, meetings, and enrollment appointments
  
• Communicate program information, policies, and requirements
  
• Track enrollment status and follow up on outstanding documents
  
• Support administrative projects and data management tasks
  
• Collaborate with school leadership and teaching staff
  
• Provide exceptional customer service to families and community members
  

Requirements

• High school diploma or equivalent required
  
• 1+ year of customer service, admissions, enrollment, or administrative experience preferred
  
• Strong verbal and written communication skills
  
• Proficiency with Microsoft Office and Google Workspace
  
• Excellent organizational and time-management skills
  
• Ability to manage confidential information professionally
  
• Strong attention to detail and accuracy

Benefits

• Medical Insurance
  
• Dental Insurance
  
• Vision Insurance
  
• Paid Time Off
  
• Paid Holidays
  
• 401(k) Retirement Plan
  
• Professional Development Assistance
  
• Employee Assistance Program
  
• Flexible Scheduling Opportunities
  
• Employee Childcare Discount