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The Enrollment Specialist is responsible for processing membership elections and enrollment applications within the ikaMedicareGateway system. They also perform demographic updates and conduct outbound calls to members to resolve missing or incomplete information.
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
Responsibilities:
Key membership elections and enrollment applications into ikaMedicareGateway system
-Update demographics and other membership information from paper correspondence and telephone call documentation
-Make outbound calls to health plan members to clarify missing or incomplete information
-Maintain current knowledge of CMS compliance requirements as they pertain to Medicare Advantage enrollment and member maintenance
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