Ecosystem Manager - East (m/f/d)

Your responsibilities

Reporting to the Head of Ecosystem Management, you will engage with Member State innovation ecosystems, including government departments, key health innovation actors and mechanisms, health system innovation mechanisms, accelerators, and key opinion leaders. You will recruit suitable regional organisations, particularly SMEs, as well as learners to participate in EIT Health programmes. In addition, you will recruit and retain EIT Health member organisations and ensure the demonstrable delivery of value to them. The role also involves identifying and managing content for dissemination through EIT Health’s Partner Forum, Innovators Community, events programme, other EIT Health community mechanisms, and EIT Community Officers and Outreach Hubs. Furthermore, you will generate income by securing membership fee payments, developing mutually beneficial projects with members, and identifying opportunities across the Eastern European region, which extends from Latvia and Poland to Moldova and Albania. 

• As one of a team of ecosystem managers lead and develop other team members in project and activities where your skill and knowledge sets are key.
• Manage relationships with members and key ecosystem players to maximise the reputation and impact of EIT Health.
• Deliver all required reporting, including KPIs, activity updates, and financial reports.
• Maintain regular alignment with the Head of Ecosystem Management and relevant EIT ecosystem assets.
• Represent EIT Health in-person or online at relevant events, conferences, and meetings.
  

• Work closely with allocated member organisations and their representatives to maximise and communicate member satisfaction and added value.
• Actively recruit suitable organisations as members of EIT health to create and grow a balanced and active community.
• Deliver the highest standards of customer service for EIT Health members.
• Undertake regular consultations with members to assess demand, refine value propositions and identify mutually beneficial opportunities.
• Proactively resolve or escalate issues in coordination with relevant teams and leadership.
  

• Engage actively with regional assets and capabilities to meet the needs of the EIT and EIT Health.

• Support income generation through maximising membership fee collection and identifying and driving opportunities for surplus generation through projects and services.

Your skills & knowledge

• 8–10+ years management experience.
• Proven experience managing stakeholders at a senior level. 
• Demonstrated extended network of contacts within eastern EU health innovation ecosystem.
• Proven experience of Business Development / Membership Recruitment and Key Account management, ideally in a membership organisation.
• Strong understanding and experience of at least one relevant eastern EU member state health innovation ecosystem.
• Knowledge about public funding opportunities at regional and EU levels.
• Strong understanding of the innovation process in health.
• Ability to identify and activate synergies and opportunities aligned to EIT Health’s needs. 

What we offer

• We are a 100% “Remote First” company, hiring in Poland and selected Eastern European countries.
• The possibility to join offices in various locations around Europe during business travel.
• Flexible working hours
• Straight forward internal communication, non-hierarchical structure, and freedom to operate with autonomy.
• A large and vibrant network in the healthcare sector, with exposure to high-level and senior representatives from key players and influencers.
• The opportunity to work on critical projects of European interest, contributing to improving the lives of citizens and patients.

Application process

About us