Ebay Specialist

Lux Decor Collection is looking for an experienced **eBay Specialist** to manage and grow our eBay business in the US market. The ideal candidate will have strong hands-on experience with **eBay account management, product listings, SEO, PPC/Promoted Listings, inventory, sales optimization, and account health**.

The candidate should be highly analytical, commercially focused, and capable of taking ownership of the eBay marketplace from **listing creation to sales growth and account performance**.

Key Responsibilities

1. eBay Account Management**

Manage the eBay seller account and day-to-day marketplace operations.
Monitor account health, seller performance, customer feedback, and policy compliance.
Identify and resolve account issues, restrictions, defects, and performance concerns.

2. Product Listings & Optimization**

Create, update, and optimize eBay product listings.
* Conduct keyword research and optimize titles, descriptions, item specifics, categories, and attributes.
* Ensure listings are accurate, competitive, and optimized for search visibility and conversions.

3. **eBay SEO**

* Develop and implement eBay SEO strategies to improve organic ranking and product visibility.
* Analyze search performance and continuously optimize underperforming listings.
* Research competitors, pricing, keywords, and market trends.

4. **PPC & Promoted Listings**

* Manage and optimize **eBay Promoted Listings and advertising campaigns**.
* Monitor **ACOS, ROAS, CTR, CVR, CPC, ad spend, and revenue**.
* Identify high-performing products and scale advertising while controlling unnecessary spend.

5. **Sales & Revenue Growth**

* Develop strategies to increase sales, conversion rate, average order value, and overall revenue.
* Analyze sales performance and identify opportunities for growth.
* Implement promotions, offers, pricing strategies, and seasonal campaigns.

6. **Inventory Management**

* Monitor inventory levels and product availability.
* Coordinate with internal teams to prevent stockouts and overselling.
* Identify slow-moving and low-performing inventory and recommend appropriate actions.

7. **Competitor & Market Research**

* Monitor competitor listings, pricing, promotions, keywords, and product positioning.
* Identify new product opportunities and changing market trends.
* Recommend strategies to maintain competitiveness in the eBay marketplace.

8. **Performance Analytics & Reporting**

* Track key marketplace metrics including **sales, revenue, profit, CTR, CVR, ACOS, ROAS, CPC, traffic, and conversion performance**.
* Prepare regular performance reports and actionable insights.
* Use data to identify problems and make informed business decisions.

9. **Customer Experience**

* Monitor customer questions, messages, returns, refunds, and disputes.
* Work to maintain excellent seller feedback and customer satisfaction.
* Identify recurring customer issues and recommend improvements.

10. **Continuous Optimization**

* Regularly audit the eBay account and identify areas for improvement.
* Test different titles, images, pricing, promotions, and advertising strategies.
* Stay updated with eBay policies, marketplace changes, SEO practices, and advertising opportunities.

### Requirements

* **4+ years of hands-on eBay experience** preferred.
* Strong experience managing **US eBay marketplace/accounts**.
* Proven experience with eBay listings, SEO, product optimization, and marketplace operations.
* Strong knowledge of **eBay Promoted Listings/PPC**.
* Understanding of **ACOS, ROAS, CTR, CVR, CPC, conversion rate, and ad spend**.
* Experience with inventory management and sales forecasting.
* Strong analytical and problem-solving skills.
* Excellent written and verbal communication.
* Ability to work independently and take ownership of marketplace performance.
* Experience with eBay analytics/reporting tools is a plus.
* Experience in **apparel, home, kitchen, textiles, or lifestyle products** is preferred.

### Ideal Candidate

We are looking for someone who doesn't simply maintain an eBay account but **actively grows it**.

The ideal candidate should be able to look at an eBay dashboard, identify what is working and what is not, and translate the data into **specific actions that improve traffic, conversions, sales, and profitability**