WE’RE HIRING | eBay Account Management Specialist

Company: Lux Decor Collection
Position: eBay Account Management Specialist
Experience: 3+ Years
Work Mode: Remote
Working Hours: Monday–Friday | 3:30 PM–12:30 AM PKT

About the Role

We are looking for an experienced eBay Account Management Specialist who can independently manage and grow eBay accounts A–Z. The ideal candidate should have strong hands-on experience with eBay Seller Hub, listings, account health, orders, inventory, customer service, promotions, advertising, and overall marketplace performance.

Key Responsibilities

• Manage eBay accounts A–Z and handle day-to-day marketplace operations.
• Create, optimize, update, and manage eBay product listings.
• Perform eBay SEO, including titles, item specifics, descriptions, keywords, categories, and listing optimization.
• Manage inventory, pricing, variations, stock availability, and product updates.
• Monitor and process orders, shipping, tracking, returns, refunds, cancellations, and buyer requests.
• Maintain strong eBay Seller Performance and Account Health and proactively resolve account issues.
• Manage Promoted Listings/eBay Advertising, monitor performance, and optimize campaigns based on sales and advertising metrics.
• Monitor sales, traffic, conversion, advertising spend, ROAS, fees, and overall account performance.
• Conduct product and competitor research to identify opportunities for sales growth.
• Manage promotions, discounts, offers, and other eBay marketing activities.
• Handle buyer messages, disputes, cases, feedback, and customer-service-related issues.
• Identify and resolve listing restrictions, policy issues, account defects, and performance concerns.
• Prepare regular reports on sales, listings, account health, advertising, and overall performance.
• Work closely with the sourcing, inventory, customer support, and management teams.
• Identify opportunities to increase sales, improve conversion, and scale the eBay business.

Requirements

• 3+ years of hands-on eBay account management experience.
• Strong experience managing eBay accounts from A–Z.
• Proven experience with eBay Seller Hub.
• Strong understanding of eBay listings, SEO, categories, item specifics, and optimization.
• Experience with Promoted Listings/eBay Advertising.
• Strong understanding of eBay seller performance, account health, policies, and metrics.
• Experience managing orders, returns, refunds, disputes, and buyer communications.
• Strong analytical and problem-solving skills.
• Experience working with eBay sales and performance reports.
• E-commerce/marketplace experience is required.
• Ability to work independently and take ownership of the complete eBay account.

Preferred Skills

• Experience managing high-volume eBay stores.
• Experience with US eBay marketplace.
• Experience with product research and competitor analysis.
• Experience with bulk listing uploads and inventory management.
• Knowledge of eBay policies and seller standards.
• Experience improving sales, conversion rates, and account performance.
• Strong Excel/Google Sheets skills.

Working Schedule

Monday – Friday
3:30 PM – 12:30 AM PKT
Remote

How to Apply

If you have 3+ years of hands-on eBay A–Z account management experience and can independently manage and grow an eBay store, please share your updated CV along with a brief summary of the eBay accounts you have managed and your key responsibilities.