Dutch Speaking Customer Service for Real Estate industry -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Real Estate industry. This role is perfect for individuals who are passionate about real estate and committed to providing exceptional service to Dutch-speaking clients while helping them navigate their property-related inquiries.

Responsibilities

• Deliver outstanding customer service to Dutch-speaking clients through phone, email, and chat, addressing their inquiries related to real estate listings and services.
• Assist clients with property searches, providing detailed information and answering questions about available listings.
• Support customers in the buying, selling, or rental processes, ensuring they receive comprehensive guidance throughout their journey.
• Handle customer complaints and feedback professionally, working diligently to find satisfactory resolutions.
• Maintain an up-to-date knowledge of real estate market trends, property regulations, and the company's offerings.
• Document all customer interactions accurately and contribute to service improvement initiatives.
• Collaborate with sales and property management teams to resolve client issues effectively.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer service, ideally within the real estate or property management sector.
• Excellent communication skills with a strong customer focus.
• Strong problem-solving capabilities and an ability to work under pressure.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with exceptional organizational skills.
• A keen interest in real estate and a desire to assist clients in their property journeys.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks