Document Management Lead

Job Summary & Primary Responsibilities

The Document Management Lead serves as the owner of the company's document organization standards across Microsoft Teams, SharePoint, and related collaboration platforms. The role is responsible for creating and maintaining document structures, monitoring adherence to naming conventions and filing standards, resolving document organization issues, and supporting employees in maintaining an organized, searchable, and consistent document environment.

Primary Relationship(s)

• Within Cristcot, the Document Management Lead will collaborate closely with employees, project teams, functional leaders, and department heads across the organization.

The activities of the Document Management Lead will include, but are not limited to:

• Create and manage Microsoft Teams channels, SharePoint sites, document libraries, templates, and organizational resources.
• Maintain document management standards, policies, and naming conventions.
• Monitor and review Teams, SharePoint sites, and document repositories to identify and correct improperly named, misfiled, duplicate, outdated, or non-compliant content.
• Create and maintain folder structures and organizational frameworks to support departmental and project needs.
• Provide hands-on support for document organization, storage, retrieval, and repository maintenance.
• Follow up with employees and departments to resolve document organization issues and ensure adherence to document management standards.
• Develop training materials, user guides, templates, and reference resources.
• Train and support employees on document management standards, naming conventions, filing practices, and document organization requirements.
• Lead initiatives to improve document organization, accessibility, searchability, and standardization.
• Partner with business leaders to improve document organization processes and information management practices.

Skills and Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Life Sciences, or a related field preferred. Equivalent experience may be considered.
• Minimum of 3 years of experience in document management, business operations, project coordination, administrative operations, or related functions.
• Experience within pharmaceutical, biotechnology, medical device, healthcare, or other regulated industries preferred.
• Experience working extensively within Microsoft Teams, SharePoint, and Microsoft 365 collaboration environments.
• Experience implementing and maintaining document management processes and organizational standards.
• Demonstrated ability to manage large volumes of documentation with exceptional accuracy and attention to detail.
• Ability to maintain and enforce organizational standards while working effectively across departments.
• Strong communication and stakeholder management skills.
• Ability to travel up to 10%