DOC I

 Posted 2 hours ago
     
 $16.4 - $16.67 per hour
  
0-2 years experience
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AI Summary

Engage with current and potential donors to schedule blood donation appointments at local drives. Provide high-quality customer service to retain donors and accurately code donor records.

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an orgaization created to care, and a team committed to lead – together.


Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.

What to Expect: Salary Range: $16.40–$16.67 per hour

Schedule:

  • Training if four week, Monday-Friday, 9:00 AM- 5:30 PM (AZ Time) with 100% attendance required .

  • After training, you will be assigned one of the following shifts (Arizona Time)

  • Tuesday-Saturday | 10:30 AM - 7:00 PM (8% shift differential for Saturday)

  • Sunday-Thursday | 10:30 AM- 7:00 PM (8% shift differential for Sunday)

Our comprehensive total rewards support you, your family, and your future with

  • Medical, dental, and vision insurance
  • 401K + 5% company match
  • Tuition assistance up to $5k per year
  • Free basic life and AD&D insurance
  • Free short-and-long-term disability insurance
  • Paid time off
  • Employee Resource Groups
  • Recognition and perks

As a Donor Outreach Coordinator, you'll get to

  • Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
  • Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
  • Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
  • Code donor records appropriately based on the information provided by donor and management.
  • High School Diploma or GED required
  • One year of customer service experience preferred
  • Call center experience preferred

Location:

Vitalant Remote Work Santa Fe, NM 87503

Job Category:

Sales / Community Outreach

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. 

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