Divorce Coach

About Wright Family Law Group

Wright Family Law Group is a Massachusetts divorce and family law firm built around a simple idea: getting clients through family court takes more than filing pleadings and showing up for hearings.

Our attorneys handle the law. But divorce doesn't conveniently limit itself to legal questions.

Clients are navigating difficult conversations, changing family dynamics, co-parenting challenges, fear, anger, uncertainty, court appearances, major life decisions—and occasionally the overwhelming urge to send a text message they absolutely should not send.

That's where you come in.

The Role

Wright Family Law Group is hiring a Divorce Coach to provide one-on-one, non-clinical support to clients navigating divorce and family court.

This is not a legal position and not a therapy position.

The Divorce Coach works alongside our client-service model to help clients stay organized, prepare for difficult moments, communicate more effectively, identify practical next steps, and distinguish between something they can work through with their coach and something that needs to go back to their legal team.

Our attorneys handle the case. You help the client handle everything happening around it.

What You'll Do

·         Conduct scheduled one-on-one video coaching sessions with WFLG clients.

·         Establish rapport quickly with people experiencing significant stress and uncertainty.

·         Listen, ask thoughtful questions, and help clients move from emotional overwhelm to practical next steps.

·         Help clients organize their thoughts, concerns, priorities and questions before communicating with their legal team.

·         Help clients prepare personally and emotionally for mediation, court appearances, attorney meetings and other stressful events.

·         Coach clients on productive communication and appropriate boundaries with former partners and co-parents.

·         Help clients develop realistic goals and action plans.

·         Provide accountability and follow-up.

·         Help clients recognize the difference between a practical problem, an emotional problem and a legal problem.

·         Identify matters that need to be escalated to the client's attorney or paralegal.

·         Recognize mental-health, domestic-violence, self-harm and other safety concerns requiring escalation to an appropriate professional or emergency resource.

·         Maintain accurate and professional documentation of coaching interactions.

·         Follow strict confidentiality, privacy and information-security requirements.

·         Participate in ongoing training, supervision and quality review.

·         Provide feedback as we develop and improve WFLG's divorce-coaching program.

What You Will NOT Do

This part matters.

·         Provide legal advice.

·         Interpret statutes, court orders or legal documents.

·         Tell clients what they should ask for in court.

·         Recommend litigation strategy.

·         Predict what a judge will do.

·         Communicate or negotiate with an opposing party or attorney on the client's behalf.

·         Diagnose mental-health conditions.

·         Provide psychotherapy or other clinical treatment.

·         Develop mental-health treatment plans.

·         Hold yourself out as the client's attorney or therapist.

·         Contradict or replace advice from the client's attorney or licensed healthcare provider.

We don't expect you to know every answer. We expect you to know when the answer isn't yours to give.

Our Hiring Process

We aren't going to determine whether someone can coach a frightened or frustrated divorce client by asking, “Where do you see yourself in five years?”

·         Application and résumé review.

·         Short video introduction.

·         English communication assessment.

·         Behavioral interview.

·         Simulated client coaching session.

·         Written documentation exercise.

·         References and background verification.

The simulated coaching session will be an important part of our decision.

We're hiring for judgment, empathy, communication, boundaries, intelligence and coachability—not simply the most impressive résumé.

About This Opportunity

WFLG is building this program from the ground up. That means the first Divorce Coaches will have an opportunity to help shape how the role works, what clients need most, and how divorce coaching can become an integrated part of a modern family-law client experience.

We're looking for people who want to help build something—not simply occupy a position.

One Last Thing

People going through divorce don't need another person telling them what they should have done.

They need someone who can meet them where they are, help them figure out what comes next, and know when it's time to bring in the lawyer.

If that sounds like you, we'd like to meet you.

Requirements

As part of the application, submit a 30 second - 1 minute video introduction via email: aurea@wrightfamilylawgroup.com or through WhatsApp +63 926-631-7201. Please include your Name and the position you're applying for when submitting your video introduction file.

Who We're Looking For

• We are particularly interested in candidates with education or professional experience in psychology, social work, counseling, behavioral science, family services, mediation, coaching, crisis support, human services, or another closely related field.
• A bachelor's degree is required. A degree in psychology, social work, counseling or a related discipline is strongly preferred.
• Graduate education and professional licensure or registration in your home country are welcomed and valued but are not required. This position does not involve practicing under a mental-health license or providing clinical services.
• Experience working with individuals or families experiencing conflict, transition, relationship breakdown or other high-stress circumstances is strongly preferred.
• Prior experience with U.S. family law is not required. We will teach you.

Who Will Be Great at This

• You are an exceptional listener. You hear what someone is actually telling you, including what they aren't quite saying.
• You're empathetic without becoming emotionally entangled. You can care deeply about someone's situation without taking their crisis home with you.
• You are calm when someone else isn't. Anger, tears and frustration don't rattle you.
• You can redirect someone without making them feel dismissed.
• You don't need to be the smartest person in the conversation. You ask good questions instead of rushing to provide answers.
• You have excellent judgment. You understand that sometimes the right answer is, “That's something your attorney needs to answer.”
• You can be warm and direct at the same time. Coaching isn't agreeing with everything a client says.
• You're comfortable establishing boundaries.
• You're highly organized. Excellent conversations still require excellent documentation and follow-through.
• You're curious, coachable and willing to learn.
• And you have a sense of humor. Divorce is serious enough already.

English Communication

This is a client-facing position working primarily with U.S.-based clients.

Near-native spoken and written English is required.

You must be comfortable understanding and responding naturally to conversational American English, different accents and speaking styles, humor and sarcasm, emotionally charged conversations, subtle changes in tone, conflict and frustration, and fast-moving discussions.

We are looking for someone clients will immediately feel comfortable talking to—not someone who sounds like they are reading from a customer-service script.

Training

You do not need to understand the Massachusetts Probate and Family Court on your first day. By the time you begin independently coaching clients, you will.

·         The anatomy of a divorce and family-law case.

·         Massachusetts family-court terminology and processes.

·         The roles of attorneys, paralegals and other professionals.

·         Legal advice versus coaching.

·         Psychotherapy versus coaching.

·         Professional boundaries.

·         High-conflict communication.

·         Co-parenting.

·         Preparing clients for mediation and court.

·         Domestic-violence awareness and escalation.

·         Mental-health and self-harm escalation.

·         Confidentiality and privacy.

·         Documentation standards.

·         Working effectively with a legal team.

·         The WFLG client-service model.

Successful completion of training and a practical assessment will be required before independent client work.

Schedule

This is a remote position supporting Massachusetts clients. Candidates must be able to work hours that substantially overlap with U.S. Eastern Time business hours.

Reliability matters. Our clients and legal teams need to know that when a coaching session is scheduled, you will be there.

Remote Work Requirements

·         Reliable high-speed internet.

·         A reliable computer.

·         High-quality audio and video capability.

·         A professional appearance for client video meetings.

·         A quiet, private workspace where confidential conversations cannot be overheard.

·         A backup plan for foreseeable internet or power interruptions.

Benefits

Compensation:

- Hourly rate for this position is $8

- Work is at least 40 hours a week