Distribution Analyst

Job Title: Distribution Analyst

Department/Function: Supply Chain

Location: Support Center

Reports to: VP, Enterprise Procurement

Job Level 2 / Job Band Specialist 

Full-Time: Exempt

Travel Requirements: Rarely

FOCUS

Responsibilities

• Assist with directing all distribution activities including: Operations, Distribution Network Growth, Transportation, Logistics Planning, and Inventory Management.
• Ensure that approved products are effectively distributed throughout the Potbelly Sandwich Works system under the agreed upon terms and conditions including accurate pricing and freight rates.
• Monthly contract management responsibilities including pricing, documentation and implementation.
• Develop and maintain relationships with key distribution centers and other warehouse providers.
• Provide support for daily Supply Chain issues including out of stocks, shortages, late trucks and product recoveries.
• Regular inventory analysis - Follow up on roll outs, product changes and initiatives as it pertains to supply chain and distribution. 
• Run point on cross-functional data management
• Back office systems management – Familiarity with Crunchtime, recipe/item set up, shop support
• Price verification and support of Supply Chain controls
• Other duties as assigned.

ESSENTIAL PHYSICAL FUNCTIONS

• Must have the ability/stamina to work a minimum of 45 to 55 hours a week.
• Will occasionally reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
• Must be able to communicate heavily through telephone, e-mail and in-person communications.

EXPERIENCE, EDUCATION AND BEHAVIORS

• Must represent Potbelly Advantage and Our Values.
• Excellent customer service skills in all areas; including phone support, crisis management, and vendor/supplier relations.
• Education, Training & Certification: Bachelor’s degree in Supply Chain, Business or related field. Computer skills in Microsoft Office, and with spreadsheets and analytical tools, such as Excel or Access.
• Experience in Similar Role or Function: 1 to 3 years experience in Distribution Management (DSD and Broadline) and Freight Lane Management; Contract Management/Compliances; Inventory Management or equivalent experience.
• Industry Experience: Experience working with a foodservice chain, with multiple distribution points. Experience with a chain that has at least a 25% franchise base.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Application Deadline: Applications must be submitted by [12/31/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.