Disaster Recovery Resiliency Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

The Disaster Recovery Resiliency Analyst will be responsible for Disaster Recovery plan management and documentation for business critical and infrastructure applications. Concentrated functional areas of job performance include: 

• Managing the creation and ongoing maintenance of Disaster Recovery plans and supporting documentation for critical applications and core infrastructure
• Participating in activities to improve and support DR program operations
• Assisting with the management of an actual disaster event which impacts organizational assets
• Develop DR materials by working with and educating application teams, infrastructure teams, management, and businesses in the documentation of DR Plans
• Provide insight into the design, development, implementation, and testing of disaster recovery technology including cloud-based solutions
• Facilitate discussions on platform dependencies and application interdependencies
• Understand the complexities of methodologies for recovering services at an alternative location including external cloud suppliers
• Analyze applications and interdependencies to understand the landscape of applications for which plans need to be written
• Develop/document/improve process and guidelines which support the Disaster Recovery program. Use enterprise-approved AI tools and technologies to streamline disaster recovery workflows, automate routine task management, and drive continuous improvement in plan development
• Participate in an on call rotation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED required
• 5+ years of overall hands-on IT experience
• 3+ years of experience with Disaster Recovery methodology & technology
• 3+ years of experience writing technical or procedural documents
• Must be able to participate in on call rotation as per business needs

Preferred Qualifications:

• Exposure/experience with Project management
• Solid analytical, critical thinking and problem-solving skills
• Solid verbal and written communication and visual presentation skills
• Aptitude for being methodical, consistent, comprehensive, and thorough
• Being detail oriented with a proficiency in scrutinizing data for discrepancies and identifying potential gaps and anomalies
• Ability to collaborate within a complex matrixed organization and interact with technical, non-technical, and management staff Self-motivated and resilient, comfortable with ambiguity and change  
• Quality focused with continuous improvement mindset
• Ideal candidate should possess the following: analytical/problem-solving skills, negotiation skills; verbal, written and visual presentation skills; consensus building ability; ability to collaborate and perform well within a complex matrixed organization
• Able to interact with technical, non-technical and management staff

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN