Directory Management Life Cycle Specialist (Puerto Rico)

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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

RTX is seeking a Directory Management Life Cycle Specialist to join our Directory Management Operations Life Cycle team.  This role will work with various vendors and stakeholders to help maintain enterprise wide solutions. This role is responsible for supporting the management of multiple Active Directory domains, Azure cloud environments, and the tools supporting them. Further responsibilities include troubleshooting system issues, documenting processes and procedures, non-standard change implementations and participating in program / project calls.

What You Will Do

• Installation, customization, configuration, and support of Active Directory support and governance tools.
• Support processes that are needed to maintain an efficient platform. This may include but is not limited to promoting or demoting domain controllers, updating sites and services, and maintaining currency / patching on directory management systems.
• Review and update process documentation.
• Participate in production support for Sev 1 / Sev 2 incidents.
• Travel approx. 10%
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Experience with scripting (PowerShell)
• Experience with change management processes
• Experience managing large multi-forest Active Directory environments
• Experience working with One Identity Active Roles
• Experience with using Splunk to review logs

Qualifications We Prefer

• Ability to work independently with limited supervision and provide clear and documented status updates and metrics.
• Must have the ability to quickly learn and adapt to new concepts, capabilities or tools.
• Team player with proven collaboration, critical thinking and problem-solving skills.
• Ability to troubleshoot complex problems with minimal guidance.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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