Director, Privacy & Security Culture

Position Purpose:
Direct and mature enterprise training, awareness, and workforce risk programs that strengthen privacy, security, responsible AI, and operational resilience behaviors, capabilities, and culture across Centene. Own operational execution of the functional strategy, program governance, and delivery standards for multiple enterprise programs, ensuring work is timely, measurable, aligned to leadership-defined outcomes, and compliant with applicable regulatory, contractual, and legislative requirements. Lead, attract, and develop talent across one or more Privacy & Security Culture teams within the Centene enterprise.

Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J -1, OPT, or CPT.

• Owns the operational direction and execution of enterprise Privacy & Security Culture, training & awareness programs, ensuring delivery supports workforce competence, behavior change, and leadership-defined outcomes across privacy, security, responsible AI, and operational resilience.
• Directs multiple teams through managers; establish priorities, operating rhythms, performance expectations, resource plans, and accountability mechanisms to deliver short- and mid-term outcomes.
• Attracts, leads, develops, and retains experienced professionals; build leadership capability, role clarity, succession depth, and consistent execution standards across the function.
• Directs and continuously matures Centene’s Privacy & Security Culture training and awareness programs to ensure content, campaigns, and communications are timely, relevant, risk-informed, measurable, and aligned to current and evolving regulatory, contractual, and legislative obligations.
• Establishes, matures, and governs enterprise processes, standards, content quality practices, campaign planning, regulatory evidence routines, and continuous improvement mechanisms for training and awareness programs.
• Partners with enterprise leaders and teams to identify improvement opportunities, implement solutions, and support sustained privacy, security, responsible AI, and operational resilience culture change.
• Defines, monitors, and reports meaningful metrics that demonstrate training and awareness program effectiveness, workforce risk trends, adoption, and the health of Centene’s privacy, security, responsible AI, and operational resilience culture.
• Serves as the senior subject matter expert for training and awareness program evidence during regulatory examinations, compliance reviews, and third-party audits; ensure reporting managers can articulate program effectiveness, gather supportable evidentiary data, and explain culture frameworks to auditors and stakeholders.
• Leads analysis of program effectiveness, workforce risk signals, regulatory expectations, audit findings, and culture gaps; recommend operational strategies, remediation plans, and corrective actions, as appropriate.
• Oversees vendor, platform, content, and measurement capabilities that support training and awareness delivery, including requirements, governance, quality assurance, implementation readiness, stakeholder adoption, and performance monitoring.
• Performs other duties as assigned.
• Complies with all policies and standards.
  

Education/Experience:

• Bachelor's Degree Information Security, Computer Science, Business Administration, Compliance, Organizational Development, Communications, or related field; or equivalent experience required.
• 7+ years Privacy, cybersecurity, compliance, risk, training, awareness, culture, organizational change, enterprise engagement, or related experience in a regulated enterprise environment required.
• Experience leading managers, multiple teams, or large cross-functional programs with executive stakeholder engagement required.

Licenses/Certifications:

• CISM, CIPM, AIGP, CISSP, CRISC, CISA or related certification(s) preferred.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act