About Us

Overview

• Own and evolve the product management roadmap across a portfolio of products, ensuring alignment with business priorities, customer needs and market opportunity

• Translate company strategy into clear product bets, ensuring the team understands the why behind prioritization decisions

• Work closely with the SVP of Product and broader leadership team to shape long-term product direction and surface emerging opportunities

• Define and manage the product investment and resourcing plans, presenting to leadership with clear justification and expected outcomes

• Lead, coach and develop a team of Group Product Managers and Product Managers, setting high standards for the quality of product thinking, prioritization and delivery

• Build and mature the product management discipline across the team: how discovery is done, how decisions are made, how progress is measured

• Create clear career development pathways and ensure the team is growing in capability, not just output

• Foster a culture of customer obsession, curiosity and accountability

• Own the approach to continuous discovery across the team, ensuring product decisions are grounded in customer evidence, not assumption

• Build and maintain close relationships with customers, commercial teams, partners and internal experts, creating structured feedback loops that inform the roadmap

• Champion qualitative and quantitative research as core inputs to product decision-making

• Partner closely with engineering leadership to ensure effective planning, clear trade-off conversations and predictable delivery across product pods

• Manage cross-pod dependencies and risks proactively, escalating where necessary

• Drive a culture of accountability for outcomes, not just output, across the pod structure

• Work closely with the Sales, Customer Success, Account Management and Product Marketing teams to support a sales-led go-to-market motion, including deal support, demo capability and sales enablement materials

• Contribute to pricing and packaging decisions, working with the SVP of Product and commercial teams to ensure the product catalog is coherent and competitively positioned

• Develop and maintain a deep understanding of the martech landscape, Dotdigital's competitive positioning and the evolving needs of our target customers

• Help define and articulate Dotdigital's unique selling points and proposition strengths for use in go-to-market activity

• Define and own product KPIs at a portfolio level, ensuring the team is measuring what matters and acting on what they learn

• Implement and embed product analytics capabilities to support data-driven prioritization, experimentation and retention decisions

• Report regularly to the SVP of Product on product performance, team health and roadmap progress

• Act as a credible and confident product voice with customers, prospects, partners and investors

• Collaborate with Product Marketing on release communications, ensuring customers, partners and internal teams are well-informed and enabled

• Work closely with the CPO/CTO on the continuous development of the company and product vision

• 5 or more years leading Product Management teams in a B2B SaaS environment, with demonstrable experience raising the bar on PM quality and discipline

• Proven experience working in a sales-led SaaS business, including close collaboration with sales and commercial teams on deals, enablement and go-to-market execution

• Strong background in the digital marketing or martech space, with a genuine understanding of the problems marketers face and how technology solves them

• Experience designing and operating a pod or squad model, including managing cross-functional dependencies and cross-pod prioritization

• Track record of building or maturing a PM discipline: hiring, leveling frameworks, discovery practices, and ways of working

• Hands-on experience with AI/ML product development, ideally in a commercial SaaS context

• Experience contributing to pricing, packaging and product commercialization decisions alongside commercial and marketing teams

• Strong background in Agile delivery environments, with the ability to operate effectively across multiple concurrent delivery streams

• Experience setting and owning product KPIs at a portfolio level, and embedding data-driven decision-making across a team

• Comfortable managing and influencing senior stakeholders, including C-suite, customers and investors

• CapEx/OpEx literacy and experience managing or contributing to R&D investment planning

• Exceptional communicator across all audiences: developers, customers, commercial teams, leadership and partners

• Strong commercial acumen and a genuine interest in how product decisions connect to business outcomes

• High emotional intelligence: an empathetic listener who builds trust quickly and creates psychological safety in their team

• Comfortable with ambiguity and able to create structure and clarity where it does not yet exist

• Data literate: able to define what good looks like, build the measurement infrastructure to track it, and hold the team accountable to it

• A coach and developer of people, not just a director of output

• Ambitious, with the drive to take a market-leading product further and the humility to know that doing so requires listening as much as leading

• Deep belief in the Dotdigital product and mission

• 15min Screening Call with Team Talent

• 60 - 90m first-round interview with senior product and technology leadership

• 60m second-round deep-dive interactive session with senior leadership, if required

• 60m final team-fit interview with members of the Product Team

• Commission & bonus opportunities

• Annual leave that increases with service + option to buy more

• Additional paid wellbeing days + annual wellbeing reward

• Christmas office shutdown (extra time off)

• Enhanced parental leave & family support policies

• Employee recognition & reward schemes

• Referral bonuses & long-service rewards