Director of Product

Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

Reporting to the Vice President of Product, the Director of Product leads the Scale/Iterate portfolio responsible for Gifthealth’s Digital Pharmacy Systems (DPS) and Gastro (GAS) product lines. This role owns platform and product strategy focused on improving existing offerings and scaling the platform to support future growth and new verticals. The Director of Product coaches and manages a team of product managers while ensuring strong product craft, clear prioritization, and fast execution. 

We are seeking a Director of Product to connect company strategy to shipped outcomes by aligning engineering, design, and business stakeholders around high-impact initiatives. This position plays a key role in supporting our product lines, ensuring alignment with organizational goals, operational excellence, and compliance standards.

Key Responsibilities

• Leads, mentors, and manages a team of product managers while setting the standard for product craft and decision-making
• Owns and drives product and platform strategy for Digital Pharmacy Systems (DPS) and Gastro (GAS) offerings
• Translates company and product strategy into roadmap priorities and measurable product outcomes
• Prioritizes initiatives and makes clear trade-off decisions aligned with business goals and technical capacity
• Partners cross-functionally with engineering, design, operations, and business stakeholders to deliver scalable solutions
• Removes blockers and ensures rapid execution while maintaining product quality and reliability
• Promotes AI-native product development practices in discovery, tooling, and delivery

Qualifications

• Education: 
• Bachelor’s degree in business, technology, engineering, or related field (or equivalent professional experience) (Required)
• MBA or advanced degree in a relevant discipline (Preferred)
• Product management training or certification (Preferred)
• Licensure/Certification: None
• Experience: 
• 8+ years of product management experience (Required)
• Demonstrated leadership of product managers (5+ direct reports) or equivalent leadership responsibility (Required)
• Experience improving and scaling existing digital products or platforms (Required)
• Experience delivering measurable business outcomes through product initiatives (Required)
• Healthcare technology or digital pharmacy experience (Preferred)
• Platform product leadership in a high-growth or scaling company (Preferred)
• Experience implementing AI-enabled product workflows (Preferred)
• Knowledge, Skills, & Abilities:  
• Knowledge of product management frameworks and best practices, platform and systems product development, product lifecycle management and roadmap planning, healthcare technology or healthcare-adjacent industry concepts, data-informed product decision-making (Required)
• Knowledge of digital pharmacy operations, healthcare compliance and regulatory environments, gastroenterology or procedure-prep product workflows and AI-enabled product development practices (Preferred)
• Product strategy development skills (Required)
• Product prioritization and trade-off decision-making skills (Required)
• Cross-functional leadership and stakeholder alignment skills (Required) 
• Team leadership and coaching skills (Required)
• Data-driven decision-making skills (Required)
• Platform product architecture thinking skills (Preferred)
• AI-assisted product discovery and development workflows skills (Preferred)
• Scaling high-growth digital platforms skills (Preferred)
• Ability to lead and mentor product managers effectively (Required)
• Ability to translate strategic vision into tactical execution (Required)
• Ability to communicate product decisions and trade-offs clearly (Required)
• Ability to operate effectively in fast-paced, ambiguous environments (Required)
• Ability to navigate complex healthcare systems and terminology (Preferred)
• Ability to identify platform opportunities across multiple product verticals (Preferred)

Work Environment

• Location: Remote
• Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed.
• Regular meetings with Operational Excellence, Pharmacy Operations, Clinical Support, Drug Safety, Pharmacovigilance, Inventory Planning, Compliance, Data & Insights and Program Director teams. This role will also have meetings with external central fulfillment partners, shipping and logistic partners and client manufacturing representatives.

Key Essential Functions

• Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
• Must be able to work on a computer for the entire shift
• Must be able to attend virtual meetings with cross-functional teams

Employment Classification

Status: Full-time
FLSA: Exempt  

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. 

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.