Director of Platform Engineering

Director of Platform Engineering

Position Summary 

Author Health is on a mission to deliver world-class, technology-enabled patient care experiences. At the center of that mission is our Platform Engineering team who build and manage the infrastructure supporting our clinic’s patient care platform. We are looking for a new Director of Platform Engineering who will develop and execute on a technology strategy that’ll open up new ways of delivering value-based care. This leader’s work will directly impact our organization’s ability to engage and care for more patients, increase the productivity and efficiency of our care teams, and to ensure the consistent security and reliability of our systems through multiples of scale. 

The Director of Platform Engineering will be accountable for the performance and value of our current cloud infrastructure (primarily Google Cloud Platform). They’ll oversee our DevOps programming and deliver compliance to best-in-class security frameworks (HITRUST, SOC2). They’ll also be a contributor to the Engineering function, developing new software capabilities in the patient care platform allowing for more subject matter expertise across the team. This role will work closely with the organization’s Product, Engineering, Data and Enterprise Technology teams on ensuring a cohesive system design and a unified technology roadmap.

Key Responsibilities

• Define and drive the vision of the infrastructure platform to enable goals for patient care and company operations

• Develop and execute a strategy for architectural scale that delivers high-availability and cost efficiency 

• Regularly writes, reviews, and ships production-quality code alongside the engineering team; balances platform leadership responsibilities with contribution to new care platform capabilities  

• Develop and execute AI & automation capabilities for the Platform Engineering function that increase business performance

• Ensure developer efficiency and satisfaction is an outcome of the platform’s design

• Implement platform capabilities to support BCP/DR policies and procedures 

• Ensure security is at the center of the platform’s strategy and operations and meets industry standards; this includes supporting various security assessments

• Actively transfers infrastructure and platform subject-matter expertise to engineering team members through pairing, code review, and hands-on knowledge-sharing — building broader team fluency in GCP architecture and platform components

• Manage and develop a small, yet high performing team where team members are consistently adding to their abilities and delivering incremental impact

Competencies 

• Proven ability to design build technical roadmaps that align to company mission and scalable architecture goals

• Comfort working across the stack; designing and implementing software components that extend platform capabilities

• Demonstrated proficiency across multiple programming languages (e.g., Python, JavaScript/TypeScript, Go, or similar), with the ability to select the right tool for a given problem and quickly ramp up on languages or frameworks outside their primary expertise.

• Proven ability to develop AI solutions and capabilities (i.e. LLM-based APIs, intelligent automation, or model-serving infrastructure) that produce real business outcomes

• Experience implementing security capabilities and practices at all levels of software infrastructure (SDLC processes, AI security, data security and retention, etc)

• Proven ability to implement HIPAA compliant technologies and work within regulatory standards like HITRUST and/or SOC2

• Experience managing GCP components like Cloud Run, Cloud Armor, Cloud SQL/Postgres, as well as IaC systems like Terraform

• Experience managing & scaling database infrastructure in production, such as Postgres, MySQL, etc, as well as code repositories like Github

• Proven ability to develop a team that delivers operational excellence, strategic practicability, and measurable results

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Additional eligibility qualifications additional requirements such as certifications, industry specific experience and the experience working with certain equipment. 

Supervisory responsibilities direct reports, if any, and the level of supervision. This position involves a range of supervisory duties, including onboarding new team members, conducting performance management, and ensuring the team completes required training. The role also requires effective absence management and fosters a productive and supportive work environment.

Work environment the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job. 

Employees will work from their homes, utilizing virtual tools and software to manage tasks, communicate with team members, patients and other stakeholders. They will also complete administrative duties on a computer provided by the company. 

Physical demands the physical demands of the job, including bending, sitting, lifting and. 

This role requires sitting for extended periods of time in front of a computer screen. The role must be able to lift up to ten pounds. 

Position type and expected hours of work Can be full time or part time, a minimum of 40 hours per week, Monday-Friday 

Travel: Limited travel as required for team meetings and company events 

Affirmative action plan/equal employment opportunity (AAP/EEO) statement 

Author Health is committed to a diverse and inclusive workplace. It is the company’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. 

We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know. 

The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records.

Other duties Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.