Director, Global Quality

Job Overview

The Director, Global Quality is responsible for developing and executing the global quality strategy for Gilbarco Veeder-Root Fueling Solutions within the broader business strategy. This role leads the deployment and continuous improvement of the global quality system, with accountability for quality policies, procedures, and processes that support consistent product and service performance, customer satisfaction, and operational excellence. The position provides leadership across key quality workstreams, including Design for Reliability, Supplier Quality Management, Manufacturing Process Control, and Customer Service & Support, and partners closely with leaders and teams across the business to drive quality improvement across the product lifecycle and global manufacturing footprint.

Responsibilities

•    Develop and execute a focused global quality strategy aligned to business objectives, customer expectations, and operational priorities.
•    Lead the deployment and ongoing improvement of the Vontier Reliability System within the organization.
•    Define and manage a department-level quality deployment plan, including performance targets, resource needs, process improvements, and capability development.
•    Partner cross-functionally with Product Management, Engineering, Procurement, Manufacturing, and Customer Support to embed quality practices from design through end of life.
•    Oversee the quality system for the organization, including ISO 9001 compliance and adherence to applicable regulatory, industry, and customer requirements.
•    Lead customer defect tracking and resolution processes, ensuring timely investigation, containment, corrective action, and communication with internal and external stakeholders.
•    Develop and maintain quality KPIs, dashboards, and data analytics to monitor performance, identify trends, and support decision-making.
•    Partner with Procurement and operations teams to strengthen supplier quality management processes, including supplier monitoring, issue resolution, and performance improvement.
•    Plan and support internal and external audits, and ensure timely closure and verification of corrective actions.
•    Lead and develop quality professionals, including managers and/or individual contributors as applicable, while fostering accountability, collaboration, and continuous improvement.
•    Serve as a key quality partner to senior leadership by providing clear insights, recommendations, and status updates on quality performance and priorities.
•    Ability to travel up to 50% of working time.
 

Qualifications

Essential 
•    Bachelor's degree in an Engineering discipline.
•    8+ years of experience in a technical role designing and optimizing products and/or manufacturing processes.
•    5+ years of experience in a quality management leadership role, including leading cross-functional initiatives and influencing outcomes across functions.
•    In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001).
•    Strong project management skills with the ability to prioritize tasks, manage competing demands, and meet deadlines.
•    Demonstrated success collaborating cross-functionally to solve business problems and improve performance.
•    Excellent communication skills with diverse audiences, including training, coaching, influencing, and presenting; experience working with global teams.
•    Comfort interacting directly with end customers, suppliers, and internal stakeholders.

Preferable 
•    Advanced technical degree or an MBA.
•    ASQ certification or equivalent (e.g., CMQ/OE, CQE).
•    Experience in lean manufacturing, including structured problem solving and kaizen.
•    Experience working with external partners (suppliers, customers, agencies) to accelerate progress and deliver results.
 

The base compensation range for this position is $147,290 to $189,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

For this specific role, you may be eligible to participate in annual and long-term incentive plans. 

For this specific role, you may be eligible to participate in an annual bonus plan. 
 

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 13 paid holidays (including 3 floating holidays), and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. 

WHO IS GILBARCO VEEDER-ROOT

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let’s power the way the world moves!