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The specialist manages direct bill payments, including reconciling statements, posting payments, and resolving financial discrepancies. They also serve as the primary contact for billing inquiries for clients, carriers, and internal teams.
Description
The Insurance Direct Bill Specialist manages all aspects of direct bill payments, including reconciling statements, posting payments, resolving discrepancies, and maintaining accurate financial records. This role also serves as a key contact for billing inquiries, providing timely and professional support to clients, carriers, and internal teams. Success in this position requires strong attention to detail, organizational skills, and clear communication. By ensuring accuracy and efficiency, the specialist supports the agency’s financial integrity and delivers excellent client service.
Success in this role is defined as:
· Basic AMS360 Knowledge
· One year insurance experience
· Microsoft Office experience
· Excellent attention to detail and problem-solving skills.
· Strong communication and customer service abilities.
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