Digital Events Manager

Job DetailsJob Location: USA Remote - Nashville, TN 37203Company Overview   HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.   HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.   Why Join Us   At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.   Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.     We’re proud of our values-forward culture that offers our people:   Mission-oriented work Diverse and inclusive culture Competitive Compensation & Bonuses Comprehensive Insurance Plans Mental and Physical Health Support Work-from-home flexibility Fitness Center Reimbursements Streaming Good time off for volunteering Wellness workshops Buddy Program for new HealthStreamers Collaborative work environment Career growth opportunities Continuous learning opportunities Inspiring workspaces to collaborate and connect with other HealthStreamers Free employee parking at our Resource Centers in Nashville and San Diego     At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.   We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!   HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.       Position Information     Position Overview HealthStream is seeking a Digital Events Manager to own and evolve the digital production and performance of our events program—producing and optimizing all virtual HealthStream User Group sessions and webinars, and translating engagement data into insights that shape the customer and prospect experience year over year, in partnership with the HealthStream User Group program lead who owns the overall program experience and community strategy. Working closely with the HealthStream User Group program lead, Community Team, Product Marketing, and Customer Success, the ideal candidate is equal parts producer and strategist, someone who can run a successful virtual session and then turn the data from that session into recommendations that shape the next one. Experience with virtual event platforms, a data-oriented mindset, and a passion for creating exceptional digital customer experiences are essential.    Key Responsibilities You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training. Own and manage the digital production lifecycle of all virtual HealthStream User Group sessions and webinars in partnership with the program lead Lead end-to-end live and on-demand event production, including platform setup, speaker coordination, rehearsals, facilitation support, and live event execution. Ensure a high-quality video and broadcast experience, including managing audio/visual standards, speaker setup and coaching, and real-time troubleshooting during live sessions. Support and produce hybrid and livestream components of in-person events, ensuring a seamless experience for both in-person and virtual attendees. Manage and optimize the digital event technology stack — including platforms such as Sequel.io, Cvent (virtual components), Zoom, and integrations with Higher Logic, Salesforce, and Marketing Cloud. Partner with Product Marketing and the HealthStream User Group lead to develop and manage the digital events content calendar. Partner with Product Marketing to align webinar topics and session content with product priorities and customer education goals. Collaborate cross-funtionally to ensure cohesive customer engagement before, during, and after each event. Translate digital event engagement data into actionable insights — analyzing attendance, engagement, and satisfaction trends to continuously improve programming and inform future strategy. Own post-event reporting and performance tracking, providing clear recommendations to improve content, format, and delivery. Support speaker communications and operations, including presentation collection, preparation, and adherence to timelines and standards. Ensure all digital events deliver a consistent, high-quality, and on-brand customer experience. QualificationsRequirements Bachelor’s degree in Marketing, Communications, Business, or a related field.  3–6 years of experience in digital events, webinar production, or virtual event management in a B2B SaaS environment.  Hands-on experience with virtual event platforms such as Sequel.io, ON24, Cvent, Zoom Webinars, or similar.  Data-oriented mindset — comfortable pulling reports, analyzing engagement metrics, and translating numbers into program recommendations. Strong project management skills with the ability to manage a high volume of concurrent digital programs with accuracy and attention to detail.  Familiarity with marketing technology including Salesforce, Marketing Cloud, Higher Logic, and Qualtrics or similar tools.  Excellent written and verbal communication skills with the ability to collaborate cross-functionally with Product Marketing, Customer Success, and Community teams.      Qualifications  Strong project management skills with the ability to manage multiple concurrent events and deadlines with high attention to detail. Ability to lead live event production, including real-time troubleshooting and decision-making under pressure. Data-driven mindset with the ability to analyze event performance metrics and translate insights into actionable improvements. Strong communication skills with the ability to collaborate cross-functionally and guide speakers and stakeholders effectively. Experience in healthcare SaaS or a highly regulated B2B industry is a plus. Experience supporting or producing user group programs, customer events, or community-driven digital experiences. Ability to work independently in a fully remote environment, self-manage priorities, and thrive in a fast-paced, high-volume program environment.   Compensation The salary range for this position is $70,352 - $87,940. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.     Benefits    HealthStream offers a comprehensive benefits package to eligible employees, including:    Medical, Dental and Vision insurance  Paid Time Off  Parental Leave  401k and Roth  Flexible Spending Account  Health Savings Account  Life Insurance  Short- and Long-Term Disability  Medical Bridge Insurance  Critical Illness Insurance  Accident Insurance  Identity Protection  Legal Protection  Pet Insurance  Employee Assistance Program  Fitness Reimbursement      Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.     Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.   Req #46565